Kentico Support Engineer Customer Care Manager

As with all combinations of software, sometimes updates increase or improve functionality and other times something that used to work before stops working after the update is finished. Because of an unforeseen addition to the Windows 10 April 2018 Update, typical installations of Kentico 9 have run into a breaking change. The good news is, there is an easy fix, so read on.

Updated: What does BIG mean in the Content Management System world? The largest website? The highest amount of website traffic? The greatest number of users, documents or languages on a single website? Find out how Kentico does for size!

You may have heard about the recent Heartbleed bug which causes a vulnerability in the OpenSSL cryptographic library.  Kentico is safe from the Heartbleed bug as there are no references to the OpenSSL cryptographic library in its code base.  However, it is possible that some native .NET libraries have references to the OpenSSL cryptographic library.  Because of this, it is recommended to keep your entire system up to date and apply Windows updates provided by Microsoft.   More information about the Heartbleed bug can be found here - heartbleed.com/

This article will describe how the various Permissions matrixes interact to create user permissions for documents within the CMS Desk.

Typically when a document or object is permanently deleted from Kentico via the user interface, you need to restore a backup copy of the entire database in order to restore the single document or object that was inadvertently deleted, and usually needs to be performed via the hosting company, or site admin.  A backup copy of the site in the form of an export package can usually achieve the same results without having to restore an entire database, and you can even choose which objects to re-import, however most clients only create a backup of the database as there is no automated way to create a site export package.  This article will show you how to create a custom scheduled task to create a nightly or weekly backup of your site in the form of an export package, and how to allow a non global admin to import these export packages.

If you are upgrading from an older version of Kentico CMS, you may notice the product options show a set of predefined prefix characters before the price.  This article will describe the simple change in order to remove or change these prefix characters.

This article describes how to set the Needs shipping option to false when a new product is created from within the CMS Desk.

You may want to upload an OTF file extension (or similar file) using the Upload file option to the Site Manager -> Development -> CSS stylesheets -> your stylesheet -> Theme section, only to find out you cannot upload this type of file.  This article describes the simple fix needed to achieve this result.

This article expands upon the original Content scheduling in web parts by Helena, with updated code for version 7.x of Kentico CMS.  The code below is only intended to work with version 7.x of Kentico CMS, if you are looking for version 5.x, or 6.x please see the original article - devnet.kentico.com/articles/content-scheduling-in-web-parts

This article describes how to exclude certain elements from a given page within the Smart Search index.

In this article we will take a look on how to integrate magnifying zoom effect on images using jQuery in Kentico CMS.  Magnifying area will appear alongside the image whenever a user moves the cursor over the image. It is a great feature if you want to enable users zoom in and out in your e-shop sites to let them see a little more details about the product they are interested in.

"Employees will treat customers the way they themselves are treated”

This article gives an example of how to show the group attachments in selected item transformation within a repeater web part.

When using IE10 and the WYSIWYG Editor, some options for the Table Properties are missing.  This article describes how resolve this issue.

This article describes how to resolve “The CREATE UNIQUE INDEX statement terminated because a duplicate key was found for the object name 'dbo.View_CMS_Tree_Joined_Regular' and the index name 'IX_View_CMS_Tree_Joined_Regular_NodeSiteID_DocumentCulture_NodeID'. The duplicate key value is (3, en-US, 87091).” error.

This article summarizes some suggestions you can try when dealing with errors related to Smart search module on Kentico CMS instances deployed to Azure.

Remove an item from wishlist without including wishlist web part

This article is a step-by-step guide on how to use Windows Azure Cache Service (still in preview mode) in Kentico CMS.

This article gives you instructions on how to make a link to content within a modal window

If you are experiencing slow loading times or the performance seems to be low, this article will show you the initial performance troubleshooting steps as well as general optimization tips and tricks.

This article gives you instructions on how to increase the length of the NodeAlias property:

This article describes what configuration is required to run the Kentico Chat module on HTTP protocol, HTTPS protocol or both protocols.

This article describes how to add a web service reference based on a WCF service to the Kentico solution. It deals with general configuration steps and the particular settings of web service reference, which are required for successful integration and use.

The following article shows how to use wildcards URLs in the metadata of the pages so that every page has a unique identifier and therefore looks better and has improved SEO.

The following article shows how to group a certain count of items in a repeater using a macro expression in a TEXT/XML transformation. This way you will be able to group e.g. every three items in a specific div.

In this article you’ll see how to integrate a Mega Menu. There are plenty of solutions for complex looking menus with images, link descriptions etc. all over the internet. These menus are using Javascript, CSS or a combination of the two. In this example, we’ll integrate the following Mega Menu solution which is completely CSS driven (which is great for both the Accessibility and the SEO point of view): How to Build a Kick-Butt CSS3 Mega Drop-Down Menu:

This article suggests a solution for preventing looped logging of integration tasks in a bidirectional or multidirectional Integration Bus website object synchronization scenario.

This article gives you instructions on how to implement a transformation function to get a text value instead of an ID, if your field is defined as a list of pair values (e.g. Drop-down list).

The most common way of adding attachments to documents through the API, is by using a Path or HttpPostedFile as a parameter for the AddAttachment() method. This article describes how to pass a binary object (e.g. image, video) retrieved directly from the database.

This article provides a workaround for Silverlight issues in the Chrome browser for older Kentico versions (for Kentico v7 this issue was fixed in hotfix no.30)

It is quite often that editors want to change the default “Unsubscribe” text in their customized Newsletters; the following article will show how to achieve this.

This article gives you instructions on how to implement the Multiple Items module, which allows you to add products to the shopping cart as separated items instead of increasing their units count.

This article provides a workaround for the issue with CSS not loading in version 26 of Chrome. This issue will be fixed in a version 7 Cumulative hotfix 7.0.29 (released on 04/05/2013)

This article shows you how to configure Kentico CMS to allow users to login using their e-mail address, or user name.

Kentico CMS is an enterprise Web Content Management (CMS) and Customer Experience Management System (CXM) that provides a complete set of features for building websites, intranets, community sites and e-commerce solutions on the Microsoft ASP.NET platform; on premise or in the cloud. In this video we take a look at why Kentico CMS 7 should be your choice.

This article describes common reasons for this error and how to resolve the issue.

This article gives you instructions on how to automatically resolve URL addresses into clickable links inserted by users in a comment of a blog post. There are two methods to achieve that -> pre-processing and post-processing.

This article shows how to get user avatar and how to use it in transformation. This applies globally to any type of document not just Blog Post.

When upgrading your CMS from version 6 to version 7, you may experience the error: Must declare the scalar variable exception in CMS Desk and also within the Event log.

This article will show how to ensure the correct IP address will be used in relevant modules (such as Web Analytics, Online marketing or in event logging), when the load balanced environment (or e.g. an SSL offloader) passes the original host IP address in special HTTP header and the CMS uses the address of the balancer instead.

This article describes how you can restore your access to the CMSDesk or CMSSiteManager interface if you lose or forgot your password.

This article describes how to dynamically update SMTP test server settings in the Site Manager / Administration / System / E-mail section, based on SMTP server settings for individual web sites, as defined in Settings / System / E-mails section.

This article will show you how to configure staging for applications that are set to auto detect the cookies.

This article explains what to do in case you or your editors are getting an IIS 403 error when creating new documents.

When upgrading your CMS instance or applying the hotfix using the KIM or upgrading/hotfixing tool, you may get a timeout expired message when the SQL script is being executed. This article explains the reason, and how to avoid it.

This article describes how to stop the Import Toolkit from turning Date fields into a text string, when importing data from an Excel sheet.

This article will explain how to auto generate and email a password for new users according to your site’s password policy, using the Registration Form web part.  Since we are going to leverage the existing functionality of the Registration Form web part, it is recommended to create a copy of this web part and register it as a custom web part.  Web parts can be registered in Site Manager -> Development -> Web parts -> New web part.

The following article gives a brief explanation of how the Document, Page templates, Document types, and Document type tables reference each other.

This article describes how to allow a non-global admin to access advanced data export functionality.

This article provides you with instructions on how to add comments to a node in the content tree.  These comments can be used to leave a note, or to provide details about the document to other content editors.

In this article we will show how to update the properties of the Order items in the submitted order, for example the item name (OrderItemName).

This article might help you solve some of the issues you run into when trying to integrate some of their controls into Kentico.

After completing the web installation portion of the Kentico CMS version 7.0 installation, you are asked to enter a license key.  If you enter a Version 7.0 Ultimate license key (CV07), you will encounter an error message. This article deals with the issue.

If you have enabled the Email queue, and changed the Archive e-mails (days) settings in Site Manager --> Settings --> System --> E-mails, you will probably have some records in the CMS_Email table in your database. This article explains what records the table contains.

This article shows how to create a scheduled task for global objects.

This article describes how to initialize the Azure storage emulator on a local SQL server using the built-in DSInit Command-Line Tool.

This article describes how to handle IIS errors on the Microsoft Azure cloud hosting environment and to get more details about the problem. The article demonstrates it in a real example, the “500 – Internal server error,” but can be used with any other IIS error message hosted on Azure.

Currently there is no dedicated lightbox media gallery web part available. However it’s easy to set up a similar scenario with some third party lightbox script.

Version 7 of Kentico enables you to create dependent fields on forms without any programming. In this knowledge base article we will create an input-dependent field on our form with macros.

This article describes how to create a simple listing page to display document content with jQuery and AJAX. If you want to display some content in Kentico together with some navigation, you usually need to refresh the page to display the content of a document. In that case you would use, for example, two repeaters  - one to display the content and, one to display the menu. Sometimes this isn’t desirable as your expected behavior is to show the content right away. This article discusses one of the possible approaches of, how to achieve this.

Kentico doesn’t include a filter when displaying the data of a BizForm in CMSDesk / Tools / Forms / / Data. However it’s easy to add a simple one yourself.

This article deals with how to establish REST services with Kentico CMS on IIS 6.

Subscriber macros like for example {%FirstName%} are not properly resolved in content of your pages when sent as a dynamic newsletter. This behavior is by design in Kentico up to version 6.0 (included) which makes it impossible to personalize the dynamic newsletter per subscriber. This article describes how to workaround this implementation.

This article gives you instructions on how to build up a menu using the hierarchical transformation.

This article describes how to localize culture names rendered by localization web parts so they are rendered in the currently selected culture version.

You may have a requirement to insert several forums into your site, for example if each department should have its own.

If you want to add an extra button to the CK Editor’s toolbar, that allows you to place your own or a default widget as an in-line widget to the editor’s field, you can follow the steps below.

By default, the Document selector form control displays all documents. However, you can use custom code to enable selection of the starting node.

This article gives you instructions on how to implement the discount functionality for an entire order.

This article describes how to assign content to a CMSEditableRegion control defined in the ASPX template, from within the code-behind.

This article describes how to set the checked property for deleting a document by default.

When you use Windows authentication, which creates external users in Kentico CMS, the database can sometimes return an unexpected result when updating users. You might find a duplicated record for the same user or perhaps that a user loses roles or custom changes made through the administration interface. This article describes how to avoid this.

Syndication web parts use different types of transformations which generate correct syndication syntax. This article provides an example of a transformation which displays an image in an RSS feed.

This article explains how to fix the default CMS Desk Smart Search Results transformation.

You may need to select data from two tables manually using API and bind this data source to nested repeaters. This article provides an API example which helps you to achieve the goal.

You might need to be able to select documents, like articles and news, and sort them according to the name of the document. 

This article describes the how to access fields from another custom web part or control within your custom web part or control.

This article describes how to import two culture versions of a document using Import Toolkit. This functionality was added in the hotfix 26 for version 6.0. 

This article describes how to send a notification e-mail, for the On-line form (BizForm) web part to various e-mail addresses, through simple API modification. 

This article describes how to import Bad words from an external file to Kentico CMS application.

This article describes how to handle SystemEvents.Exception event, using the Global events handler classes in Kentico CMS 6.0.

This article describes how to set the default behavior of the Enter key in the CK Editor.

This article gives you instructions on how to style your tables or any other items generated by repeaters/grids etc. without rendering extra CSS classes into it.

This article describes how to add BreadCrumbs to the Smart Search Results transformation, so each search result will shows where the document originates from.

This article describes Silverlight settings to check when trying to upload a file in the media library, and the upload dialog doesn’t load.

This article describes how to configure Google and Bing maps web part in ASPX templates.

This article describes how to modify a default smart search result transformation so that its output will list words based on the results found.

In this article we will show how to easily list the individual products of a product bundle, with an example using the Repeater with a custom query web part in the product detail page, or as a nested control directly in the product detail  transformation.

This article shows you how to change the properties of a web part from within another.

This article describes two ways of sending content of a custom table by e-mail. The Custom tables module allows users to create their own tables in the system database and manage data in them via the Kentico CMS user interface, without the need to use e.g. Microsoft SQL Server Management. This may come in handy in many scenarios, typically when you need to store a large number of structured data items, for which standard Kentico CMS documents are not efficient. Sometimes, you may want to send its content out of the system by e-mail, or even to do so periodically. Let’s see how to do it.

While developing custom web parts, you may have a requirement to insert or edit a record in the custom table or forms table while at the same time using a predefined alternative form to create a form. This article demonstrates initialization of an alternative form and how to work with its data.

This article describes how to find the location of the code for a page in the user interface using Firefox.

This article describes how to change file storage from the database to the file system and optionally how to clear the previously stored files from the database.

This article gives a more advanced example on how to use the UniGrid control which is a listing control used in the user interface of Kentico. It may come in handy when building custom functionality for your site. We will define a basic UniGrid; change dynamically the editing (deleting) button image and finally we will create a custom column for editing the object.

The smart search doesn’t return all data of a document, only a small subset of it. This article describes how to retrieve additional data and how to display it in the results listing. You can also perform some other logic based on this article like for example retrieve all the children of a document and display them in the search results.

This article describes how to change the web.config file and the Logon form web part to log out users automatically after configured period and a difference between session and forms timeout. 

This article describes the how to troubleshoot issues where links to documents, files, and images are not resolved correctly if the URL contains a tilde character.

This article describes how go through the object sender parameter to get the information you need. This example describes how to get the Shopping Cart object in a custom macro inserted into an invoice.

Even if you create a blank template, and / or select "Do not inherit any content" option in template properties, the rendered html code still contains some html tags which you did not define. Why and how can it be changed?

How to deal with the following error message, which you may receive after installation:

…
Could not load type 'System.ServiceModel.Activation.HttpModule' from assembly 'System.ServiceModel...
…

When moving documents in your content tree, using Up and Down arrows, you may encounter the following error message:

Failed to move the document: [DataConnectionExecuteQuery]: Query proc_CMS_Tree_InitNodeOrders: caused exception: String or binary data would be truncated. The statement has been terminated.

This article describes how to fix the “Your UI profile is not granted with permission to access this section. Please contact the administrator.”, even when you are the Administrator after upgrading to version  6.0.

This knowledge base article will show you how to add a new field into a document type definition using Kentico CMS API.

This article gives you instructions on how to automatically resolve URL addresses into clickable links inserted by users in a comment of a blog post. There are two methods to achieve that -> pre-processing and post-processing.

This article describes how to use the Machine Key setting to preserve .ASPXFormAuth cookie.

This article describes how to extend and modify the default behavior of the Event calendar web part. In particular, it explains how to use a proper JavaScript framework to open event details in a new modal window with a nice visual effect.

This article describes how to dynamically change properties of web parts or widgets inserted on a document in the content tree.

This knowledge base article shows you how you can display a File image in the search results transformation using custom transformation method.

This article introduces a way how to enable a Smart search filter for document tags. The users will be able to select any of tags which belong to your site and type in the search word. Then it will find the proper results which reflect the document tags.

The mentioned error is usually caused by incorrect IIS settings or an invalid web.config file. For more information on how to approach the solving of this problem please check the main text.

If you want to create a new product on your site and specify its properties, you create a new document in the content tree and assign an e-commerce product (SKU). If your product has some custom properties, you can decide if they should be properties of a document type or SKU. This article explains a difference between document types and e-commerce products (SKU-s) in general.

This article is meant to give a brief description of the default scheduled tasks in version 7.0.  You can find these tasks in Site Manager -> Administration -> Scheduled tasks.  Please note: the default task list may vary based on your license key edition

If you use a template with the ##PRODUCTLIST## macro (for example an e-mail template or invoice) in your custom code, you will notice that it uses a thread culture instead of a shopping cart culture (ShoppingCartInfoObj.ShoppingCartCulture). You can follow this workaround to make it work correctly. This issue is fixed in version 6.0.

If you want to display Google maps and a repeater together with one pager (so that if you change a page, both repeater and Google maps change the displayed items), you can follow this article.
Google maps web part is a specialized CMSRepeater control in fact. Thus the article explains how to make a data source control + UniPager + two viewers work together in general.

This article describes how to extend Mobile redirection web part possibilities. In particular, it deals with extending the list of user agent / mobile devices which are managed by this web part so that their user is redirected to a proper mobile section of your web site.

This article gives you instructions on how you can implement content scheduling in web parts similar to scheduling you are familiar with from documents. In other words, you will see how you can specify when the content rendered by the web part will be published for version 5.x, and 6.x of Kentico CMS.  Please see this link - devnet.kentico.com/articles/content-scheduling-in-web-parts-v7 - for version 7.x specific instructions.

We are very often asked if it’s possible to setup your site so that the URL of the home page contains only the pure domain in all circumstances - i.e. http://www.domain.com/ instead of http://www.domain.com/home/.

This article describes how you can validate the size of uploaded file in BizForm.

This article describes where BizForm files are stored and how we can work with them using API.

This article describes how to enable/implement a “New file” indicator functionality in the Document library web part. This functionality should allow users to see which files are new, i.e. which files have been uploaded within a defined time span.

By default, the development of a custom payment gateway in Kentico CMS requires the creation of a new assembly and rebuilding the project with references to Kentico CMS assemblies. In some cases you do not have an option to rebuild the project in Visual Studio with a newly added payment gateway project. This article explains how you can use a custom payment gateway in Kentico CMS without the need of a new assembly.

This article describes how to modify the login page to allow users stay authenticated between sites running on third and second level domains, assuming that all sites are running under one Kentico installation and in one virtual directory.

If you want to disable or enable the + sign forever, not just when hovering with the mouse over a widget zone read on.

We finished the Kentico CMS Intranet Administrator's Guide and it is available for download.

This article describes how to show the number of items in brackets after particular tag words in the Tag cloud web part, instead of the default font-size distinction.

This article describes how to display group polls using the Poll web part, instead of site polls only.

This article describes why the form control cannot be used inside controls in KenticoCMS and how to achieve the same functionality using alternative approach.

This article describes how to use the Media gallery web part on an ASPX page template. Most of this approach is general and shows how to use any web part on an ASPX page template. However, in case of the Media gallery web part some additional steps must be taken to make it running properly.

Many users do not understand or it is hard to get the principle of the page templates. This article explains how it works and gives more information about page templates usage.