My company is currently using Kentico v9 and will be upgrading to Kentico 11 next year. I have turned on Cart Abandonment emails via marketing automation, but the emails are not responsive. Can som...

Hello,Kentico 11.0.39I need to be able to read the properties of items that are in an abandoned shopping cart so that I can use a macro to return a boolean in a workflow. For example. If there are...

Hi am trying to create a Marketing automation for cart abandoned, I have gone through your documentation, I was struck at a place where i did't find the word Marketing automation, in the documentat...

Hi there,Using Kentico 11 and Email Marketing module with some Marketing Automation. Set up is working correctly but recently the 'view email online' link generated displays the following Kentico e...

Hi,I have a marketing automation workflow set up that is triggered (as a new instance) on submission of a Form. The process then has a step to 'Wait' for 30 minutes before proceeding to send a mark...

Does anybody know how to implement or have any recommendations on how to setup the Email Marketing module within Kentico 11 to give users the ability to easily build emails within the 'Email Builde...

I created new role called 'Advanced marketing manager' and I want to give all necessary permissions related to marketing automation. I checked and configured everything from this link. User is assi...

Hi all!I'm setting up the marketing automation process which triggers based on Activity. Is there any possibility to get the information about that activity (for example, ActivityItemID field) in t...

Our organization is looking to utilize the marketing automation and contact management tools in Kentico. Recently, I ran a test by creating a contact group for people who have submitted a particula...

I've created a marketing automation to trigger when an order moves to dispatched. It then waits for a period of time (1 min for testing) and then sends out an email asking the customer to rate the ...