Hello, I am currently having trouble getting emails to send after upgrading from 13.0.43 to 13.0.136. I have the following binding redirect in my admin side web.config and ensured I have MimeKit 3....

Encountering challenges with email delivery can hinder the effectiveness of communication and impact various aspects of your Kentico-powered applications. This knowledge base article aims to guide users through the process of troubleshooting common reasons behind emails not sending within the Kentico environment.

We're having an issue where emails are not being sent out over night when the site is as active. Is there a way to for the scheduler to run without someone being active on the site? We're in kent...

I´ve followed this guide to implement a Custom Send Email class, my final class is pretty similar to the sample class in the documentation page. https://docs.xperience.io/custom-development/customi...

Specific kentico emails are always in the queue and emails like forgot password consistently fail to send. Sometimes they never make it to the queue.When looking at a specific user account, clickin...

I have a Kentico Marketing Automation process. For the purpose of this question it has the following two stepsEmail step - an email is sent to the contact using the selected Email feed. This email ...

Our website will have more than one campaign happening at the same time. So imagine a scenario that we start a campaign and it starts sending emails to 100K people, after 5 minutes the users figure...

So, initially I thought this might be an issue of our client's internal network (as testing was showing us receiving autoresponder messages essentially instantly), but now I am seeing the following...

Hi Team,We are using Kentico 12 for our website. We are using Kentico form builder for forms. The issue is that emails are not sent immediately after a form is submitted. Emails are found in the Em...

Hi. Some users reported that after registering in our site, they don't receive Registration Confirmation email. Emails are shown as Sent. I tried to disable Email Queue in Kentico settings but that...