I have a Kentico Marketing Automation process. For the purpose of this question it has the following two stepsEmail step - an email is sent to the contact using the selected Email feed. This email ...

Our website will have more than one campaign happening at the same time. So imagine a scenario that we start a campaign and it starts sending emails to 100K people, after 5 minutes the users figure...

So, initially I thought this might be an issue of our client's internal network (as testing was showing us receiving autoresponder messages essentially instantly), but now I am seeing the following...

Hi Team,We are using Kentico 12 for our website. We are using Kentico form builder for forms. The issue is that emails are not sent immediately after a form is submitted. Emails are found in the Em...

Hi. Some users reported that after registering in our site, they don't receive Registration Confirmation email. Emails are shown as Sent. I tried to disable Email Queue in Kentico settings but that...

Recently I've tried setting up the Email Marketing stuff on my local machine. I thought I had everything setup and then I checked the event log and saw that this error is repeating several times pe...

Hi all,Looking for best practice on keeping the email queue from jamming up. Also, I have a reset password email that is sending a link to a user multiple times with in a 10 second span. Usually 2...

Am on version 8.0.18. I am a Global Admin. I go in to the email queue and see thousands of emails waiting! I think we have an issue, yet I cannot select emails and delete them, the delete icon is g...

Hello, I've been trying to isolate an issue with our submission forms not being delivered. I see our email queue has been backed up for a couple days now and in the waiting @waiting@ status. The er...

So now the issue I am having is all of the emails that are sitting in the queue have a status of waiting. I am unable to cancel or click any of the other buttons that are on the page. Unable to r...