• Cannot move items under others in the tree
    Question May 14, 2019
    Hi there, I cannot move nodes under others in the tree. I can order nodes by dragging and dropping them in the SAME LEVEL only. I've tried both the drag and drop method, and right-clicking and selecting "move". Trying to move a page to a new parent, or under another node resu...

  • Storing smart search index externally
    Question Oct 7, 2019
    Hi, I have got 2 different servers running kentico 12 instances each. Smart search is setup and stores the index locally. My question is instead of storing the index locally under ~/CMSApp/App_Data/CMSModules/SmartSearch folder, is it possible to store on external storage (Azu...


  • Kentico MVC e-commerce notification not sending
    Question Jul 7, 2020
    Hi i have a Kentico 12 MVC e-com project, everything work well. The only problem that i have is the notification. If the admin/cms is not open in a browser, the notification doesnt send. as soon i open the admin and make a transaction or send a form via the website all the not...

  • GetExternalLoginInfoAsync() always return null.
    Question Sep 22, 2020
    I have used Kentico's code from External authentication on MVC sites. ExternalLoginInfo loginInfo = await AuthenticationManager.GetExternalLoginInfoAsync(); code is always return null.

  • Task Scheduler error : The remote server returned an error: (403) Forbidden.
    Question Jan 25, 2021
    I am getting 403 forbidden error repetedly from scheduler in production environment (Azure). Message: The remote server returned an error: (403) Forbidden. Exception type: System.Net.WebException Stack trace: at System.Net.WebClient.DownloadDataInternal(Uri address, WebReque...

  • Kentico Smart Search Relevance Score
    Question Jan 29, 2021
    How is Kentico smart search relevance score determined? I've had a client ask me this and after a bit of research I can't find much answers.

  • Indexing Error - Smart Search
    Question Oct 4, 2021
    Hi, We are currently receiving a error on our website related to the smart search index. It started happening randomly on friday. The index gets stuck on Batch 20 and goes into a infiniti loop when rebuilding. The index error: ![Image Text](https://i.ibb.co/f8BRGwn/error...

  • weird error "Exception: [QueryProvider.GetQuery]: Query CMS.PageUrlPath.GetPathPrefixes not found!"
    Question Jun 7, 2022
    Upgraded to latest version of kentico, as well as upgraded from ,.net core 3.1 to 6.0.5. Everything runs good locally, but when I pushed the changes out, I am getting this error in the live site, the admin is fine. Exception: [QueryProvider.GetQuery]: Query CMS.PageUrlPath.G...

  • Admin media selection on page designed fails in production
    Question Nov 3, 2022
    In the page editor when I click on a widget to select an image the images fail They're requesting the .../cmsctx/pm/72d516d1-d705-451e-ac34-c9d650a124e0/culture/en-GB/wg/947bdd8b-315c-4dd2-90a9-f20e0a6b60d3/readonly/0/ea/1/h/89b9952a9cc1c331bf9195199783572653bfec696d1a94cec...

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