• High CPU Issue with Kentico 9 site
    Question May 26, 2016
    Hi Gurus, I have a Kentico website running on a Windows Server 2012 R2 host. Just performed an upgrade from 8.2 to 9 and since then I have identified an issue with high CPU. Basically at approximately the same time each night (~midnight) the CPU would go to 99-100% and stay t...

  • Rich Text Editor Component in Properties is overlaying over other properties
    Question Apr 1, 2022
    Hi, I am running ASP .NET CORE application with Kentico 13 on a IIS 10 Server. I am having an issue with the rich text editor in the properties of a widget i am developing. The field that has the RichTextEditorComponent identifier overlays the "Field is empty, Edit" over all...

  • How to find the location of the code for a page used in the user interface
    Knowledge Base Article Mar 19, 2012
    This article describes how to find the location of the code for a page in the user interface using Firefox.

  • Assign categories in form
    Question Feb 24, 2014
    Hi, I'd like to assign categories through a form. Though the "Multiple Category Selector" form control shows categories I assigned in the CSM Desk (Document->Properties->Categories), changes I make there aren't written back to the document properties. Do I need to give the fi...

  • Insert_Identity error trying to update Class added to Module
    Question May 15, 2014
    I created a module in Kentico 8, and added a Class to this module - TransactionRegistrationPost. I went to the Code tab, and clicked to generate and then save the code. But when I try to use the InfoProvider class to insert an entry into this class, I get the error: Cannot i...

  • Getting error when delete document on Kentico 8.2
    Question Apr 2, 2015
    Hello, I'm getting the error like this when i'm trying to delete a document that i've just created it "The page does not exist, it may have been deleted by someone else." I already try to apply hotfix 8.2.12 -> it was not working and i see hotfix 8.2.13, i apply this hotfix t...

  • Master page tab is missing aftr Import site or Object from Sites
    Question Jun 10, 2014
    I did export from local machine and import the same site on development environment using "Import site or objects" features from Sites section. First time I did import as new site and I noticed that Master Page tab is missing for the Master Template (Template Type: Portal). I ...

  • Pending pages not shown with workflow turned on.
    Question Aug 9, 2016
    Pending pages not shown with workflow turned on; approvers are not seeing the pages that are waiting when going to "Pending Pages".

  • Google Map Api Key
    Question Jan 4, 2017
    Hi, Guys, I have the most recent 9 hotfix and I added the API key in the web parts, but it still gives me the same error: This service requires an API key. For more information on authentication and Google Maps Javascript API services please see Google Maps API warning: No...

  • Kentico Import Toolkit
    Question Oct 16, 2018
    Hi, Upgraded to Kentico 11 with kentico upgrade tools. So installed only kentico upgrade tools. I want to import some forms and customer table data. Where can I find the Kentico Import Toolkit. Can we get Kentico Upgrade Toolkit separately?

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