• Error while creating a new site in Kentico 13
    Question Jan 17, 2022
    I am gettting below error while creating a new site in using version 13. Please let me know how to resolve the issue. It seems, it is looking for the column in "ClassSearchIndexDataSource" which is not present in CMS_Class. Is this column supposed to be present in kentico 13? ...

  • Media files usage index doesn't exist (when upload media file with code)
    Question Sep 22, 2022
    Hello, In my web project developed with Kentico 13, i have a problem. When i uploaded a media file (.pdf) with code. We are getting error like “Media files usage index doesn't exist.”. I can see this exception logs in EventLog and SmartSearch Local tasks. (btw. IISUSER has a...

  • Kentico 13 Admin screen lock: problem signing back in
    Question Oct 29, 2022
    When Kentico locks the screen after 20 minutes, it shows a sign in modal but for some reason I can't sign back in with that modal. Nothing happens after I enter the username and password, and the screen remains locked. No error message in the event log or javascript console. T...

  • AWS Authentication Credentials invalid
    Question Dec 9, 2022
    I recently upgraded a site from Kentico 8 to 13. After configuring the SMTP settings with the same server and credentials as before, I get a 535: Authentication Credentials Invalid exception when emails are queued. I also tested with the email form in the System application - ...

  • JWT Error in Page builder
    Question Sep 29, 2022
    Hi, I am getting the following exception and unsure how to solve it. CMS.Helpers.InvalidVirtualContextException Try reloading the administration interface. The user was not found in the JWT token, nor in the current virtual context URL. Any suggestions?

  • Web Farm Server is missing
    Question Mar 31, 2022
    Any suggestions for a missing Web farm server? One is running as should but one is completely missing from Prod environment under the Web farm application. Have tried restarting web farm and both serves but still only one is showing. This is also causing other issues regarding...

  • Kentico 13 CMS: VAPT scan issue for Deserialization Of Untrusted Data
    Question May 20, 2022
    Hello guys, Our client using VAPT scan and has deteched a issue belongs to CMS OOTB code (path is: CMSModules/ImportExport/Controls/ImportWizard.ascx) Basically in the EnsureLicenseFromPackage method, they have a suggestion to use other Serializers instead of using BinaryForma...

  • Client side JS Caching with GetResource.ashx
    Question Dec 7, 2022
    Hi Team, I'm working on the caching part in Kentico so as per the [documentation](https://docs.xperience.io/k12sp/configuring-kentico/configuring-caching/caching-on-portal-engine-sites/reference-cache-settings) I have applied `CMSPhysicalFilesCacheMinutes` `web.config` key. ...

  • Kentico unsupported versions might be at risk
    Article Dec 2, 2022
    In recent days, we have been informed by several customers that their (unsupported) Kentico instances have been compromised by advertisement malware. Our strong recommendation is to keep your instances updated. Based on the Product Support Lifecycle Policy , Kentico regularl...

  • SQL Connection errors Kentico.Libraries 12.0.99
    Question Jun 7, 2022
    https://www.nuget.org/packages/Kentico.Libraries/ - Migrated from Kentico.Libraries 11 to Kentico.Libraries 12.0.99 - since the migration seeing a lot of SQL connection errors after 12-24 hours of uptime on the API: System.InvalidOperationException: ExecuteReader requires an ...

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