• Admin Page Loading takes over a minute in admin area
    Question Jul 12, 2017
    Hello Everyone I have kentico pages that take over a minute to load in the admin. The TTFB ( Time to First Bit) take over a minute on a server that has only one instance of kentico and never goes over 50% cpu and 25% memory. I found that the UIPage.aspx is the one that...

  • Setting runAllManagedModulesForAllRequests="true" in web.config stops loading images
    Question Feb 9, 2017
    Hello When configuring my `robot.txt`, I see I should add `runAllManagedModulesForAllRequests="true"` to my `web.config`. When doing that, the problem is, I can't see any of my images anymore, they are not found. I can direct to my `robot.txt`-file, but not to my images. I...

  • Smart Search Index fails to build - Kentico 10
    Question Jul 20, 2018
    I can't get any smart search index to build. I get the message "New (Rebuild required)" with 0 indexed items. I have followed through with other answered questions and the online documentation which suggested this might be because of permissions on the website folders but this...

  • How to add variant as a smart search filter in kentico
    Question Nov 17, 2018
    Hi Is there any possible to add variant as a smart search filter using web part or i should create a custom code to create a variant search filter with local index (with out azure).

  • No longer able to save existing SKUs or create new SKUs
    Question Aug 10, 2019
    Hello, After updating to Kentico 12 SP (at least it seems that's when it started), I'm no longer able to create new SKUs or update existing SKUs. The message I get is `An error occurred when saving data. Please see event log for more details.` After checking the Event Log,...

  • OnCurrentSite() and OnSite(CMS.SiteProvider.SiteContext.CurrentSiteName) give System.NullReferenceEx
    Question Oct 4, 2019
    This is my first Kentico Project. Using Kentico 12 MVC. I am trying to use different sites for staging dev -> uat -> prod. And hence for queries I am trying to get documents of the current site. But whenever I use OnCurrentSite() or OnSite() it gives "System.NullReferenceExc...

  • Site still looks for images in old location after moving Media library
    Question Dec 21, 2020
    For the sake of argument, let's say my K12 Portal Engine site is in D:\WebRoot\SiteName. We're working on automated Azure Release Pipelines, but what we want to eventually be able to do is to obliterate the SiteName folder each rollout, but without having many, many GB of ima...

  • Task scheduling via external server
    Question Mar 2, 2021
    I noticed that for newsletters, created within the email marketing module, that are sent scheduled (not immediately), a separate system task is created. How can these system tasks be send via external service? Right now, they are only send, if someone requests the backend. We ...

  • Understanding the JavaScript webpart
    Article Mar 3, 2015
    JavaScript is continuing to take over the web development world by offering a quick, easy to implement solution to complex scenarios and requirements. While many backend developers (myself included) aren’t necessarily in love with JS, there’s no doubting the powerful shift it’...

  • Cannot Create New Pages After Installing Service Pack
    Question Jun 27, 2019
    Hello, After installing the Kentico 12SP yesterday I can no longer create any new pages. It appears the issue has to do with new page templates. Here is the error the CMS site is giving me. ***An error occurred while attempting to retrieve page templates. Contact your system...

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