• Email queue not sending emails after upgrade from Kentico 10 to 12
    Question Jul 18, 2024
    Hi, My company upgraded to Kentico 12 from Kentico 10 and since then the email notification system has stopped working. The emails end up in the email queue without being sent. Without changing any of the default SMTP server settings in settings -> system -> emails, the err...

  • Upgrade to 8.2
    Question Jun 8, 2015
    I have performed upgrade using the upgrade tool. After a few adjustments the upgrade is working but the live tiles on the home are gone. Is there anything I need to do to fix this issue? Thanks.

  • Kentico Upgrade
    Question May 22, 2018
    We are looking at Upgrading one of our Kentico sites (currently v8.2.48). Do you recommend upgrading to the each major version at a time or can we update directly to version 11.0?

  • Upgrade Help
    Question May 22, 2018
    I am working on upgrading a site from V8.1 to V9. I have completed the upgrade from 8.1 to 8.2 without issues. After running the upgrade from 8.2 to 9 the site no longer will load. It shows that the logon and invalid license key pages cannot be found, however I can see them in...

  • Kentico Upgrade
    Question Jan 20, 2017
    Hi there We have noticed since upgrade to V10 our dates are displayed & behaving as US format - we have all cultures set to UK and have removed all other cultures from the system Please advise as items such as articles etc. no longer work Regards JM

  • Kentico Upgrade
    Question Sep 24, 2018
    Hello, I'm tasked with performing multiple upgrades to a Kentico web application project. I have a development environment and a production environment. I want to perform the upgrades separately on the development environment (e.g. K9 -> K10 -> K11). 1. Can I upgrade my dev...

  • Manual Upgrade
    Question Mar 2, 2018
    Hey All This appears to be a common thread but I'm asking the question afresh. Is there a procedure for easily upgrading the SQL DB only? We have a common situation where we are moving our installation to a new server and wish to upgrade from 8.1 to 9 to maintain support. T...

  • Upgrade 7.0.26 to 8 with Upgrade Tool
    Question Mar 7, 2018
    Hi Team, We are trying to upgrade one of our website to the latest version of Kentico. To begin with we have tried Upgrading Kentico **7.0.26 to 8** using the Upgrade tool and manually. But we were facing issues in either ways. 1. when we try to upgrade using the Upgrade To...

  • After Kentico 13 upgrade getting widget settings modal window not opening up
    Question Dec 10, 2023
    Hello Everyone, I'm facing weird issue after an upgrade from Kentico version 12 to Kentico version 13. In admin when trying to open any off the widget or section property configuration modal window not opening up. Throwing an exception of System.FormatException: Input string ...

  • Azure blob permanent media URLs not working in MVC app on 12 to 13 upgrade
    Question May 13, 2023
    I'm in the process of upgrading a site from 12 to 13 (ASP.Net Framework). I'm on the latest hotfix 13.0.110. I have a CustomAzureStorage module in a class library project that has been working successfully for the v12 site. The media library works normally in the Admin area ...

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