How do i retrieve the license that i have archived and how to unarchive them?

Zerlina Tay asked on April 8, 2019 23:40

Hi,

I have archived the license for a development domain and would like to unarchive it. How do I do that?

Thanks.

Correct Answer

Brenden Kehren answered on April 9, 2019 14:55

Follow the steps below:

  1. Log into the client portal.
  2. Click the Keys icon on the license you want to deal with.
  3. In the top right, click the "Show Filter" button.
  4. In the filter check the box that states "Show archived keys" and click Show.
  5. Find the key you want to "unarchive" and click the "Unarchive" button.
  6. The key will now show in your list.
0 votesVote for this answer Unmark Correct answer

Recent Answers


Trevor Fayas answered on April 9, 2019 01:19

Contact sales@kentico.com

They will help you out, we have been there before!

0 votesVote for this answer Mark as a Correct answer

Development Support Avastonetech answered on April 9, 2019 15:11

Brenden may have the actually correct answer, there's a situation that you NEED sales for, and it think i mistook this for that. I think you need sales for if you create a license under the wrong type, not archive/unarchive, i'm sorry!

0 votesVote for this answer Mark as a Correct answer

   Please, sign in to be able to submit a new answer.