• Error after Kentico 12 to Kentico 13 Upgrade
    Question Jul 6, 2022
    After upgrading from 12 to 13.0.0 , I got the following two errors while running differently while visiting cms URL as well as presentation URL 1. CMSJwtTokenEncryptionKey {"[ValidationHelper.JwtTokenEncryptionKey]: The 'CMSJwtTokenEncryptionKey' setting is null."} 2. Err...

  • Load balancer cache remove problem
    Question Jan 31, 2022
    We have two sites A and B, CMS for each site is on the same server, and both sites have two presentations servers P1 and P2 (A and B share the same servers for presentation). The problem that we have is: Change is made on the content page in the Pages app (saved, publi...

  • problem with macro and signatures
    Question Mar 28, 2022
    Hello, I am using a macro but it gives me the following error in the log: Security check of the expression 'Documents.ClassNames("Table").WithAllData.Where("TableID = 'XXXX'")[0].GetValue("stadium")|(identity)GlobalAdministrator' didn't pass. The signature is not valid. I...

  • Page Builder not working when using Domain Alias
    Question Jun 3, 2022
    Hello, I followed the documentation for enabling the Page Builder into my Kentico 13 Core Web Application hotfix 13.0.70. I was able to make it work with the following urls. * Administration domain name: localhost * Presentation URL: http://localhost:25291 From what I under...

  • Issue with Tasks After 12 SP to 13 Upgrade
    Question Sep 19, 2022
    Hi, After upgrading from Kentico 12 SP to Kentico 13.0.82. I am facing an issue where on login the WebFarm tasks are being started and therefore I receive the following error. Task type 'CMS.DataEngine.DictionaryCommandWebFarmTask' is not supported. The task needs to be r...

  • Redirect Alternative URL to PreferredCulture
    Question Sep 26, 2022
    When we used K11 we were able to create a Page Alias and redirect that specific Page alias to the current PreferredCulture from the User. For example We had a URL www.domain.com/en/products/maincategory/subcategory/product and www.domain.com/de/produkte/hauptkategorie/unterka...

  • Minor upgrades and expired license
    Question Oct 26, 2022
    Hi, Our Kentico 13 maintenance license expired few weeks ago. Unfortunately, this type of license does not exist anymore and we won't be able to renew it due to the change of licensing model. When the license expired, we were using the hotfix 13.0.79. According to the page:...

  • Search Index Issue
    Question Jun 8, 2022
    Hi I am running IIs 10, Kentico 13 on asp .net core. I hotfixed my project from version 13.0.70 to 13.0.72 and i am now getting issues with rebuilding my index. Event ID:41850 Event type:Error Event time:6/8/2022 2:49:52 PM Source:Media files usage Even...

  • images disappear when upload an image
    Question Mar 13, 2022
    I have some page types for example like a product and there is an image for this product, but when i update the image of any product and save, if the site is open when i refresh all images not display need to refresh many times to display the images

  • Kentico 12 MVC - error message when trying to add new page based on page type
    Question Oct 27, 2022
    Hi All, I'm unable to create a page in kentico content tree based on custom page type, due to an run time error "`CORS policy: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource.`" I a...

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