• Media Library Folder Creation Timeout
    Question Dec 18, 2024
    Hi, we're currently facing a problem with the folder creation in the media library. We internally use an azure storage account (container storage) for the files. Whenever someone tries to create a new folder, the request runs into a timeout. (when I try to create one on my dev...

  • Scheduled task not triggered automatically when context set to live site
    Question Feb 20, 2024
    I have a scheduled task which is running with context: live site. On my local machine, DEV & UAT (Azure web app) this works. However on production, the task is never triggered automatically. The task is triggered when setting context to CMS but I need live site context for t...

  • Kentico Claim based Configuration.
    Question Jun 3, 2024
    Hi Team, we are configuring our application to use the Single sign-on (SSO) authentication azure using the Claims Based Authentication for this we are following the curreent Configuration : identity Provider uri : https://login.microsoftonline.com/Directory Id/wsfed ...

  • Emails not sending over weekend.
    Question Jul 8, 2024
    Having an intermittent issue where emails from the CMS get stuck in a sort of purgatory. They are not sent by the scheduled task until the email queue is checked manually, then they are sent to the SMTP server. Oddly enough this behavior seems to happen most often over weeke...

  • Kentico 13 Media Files Usage Index
    Question Jul 29, 2024
    Hi, I'm trying to understand the "Media Files Usage" local index. We run in azure, Client and Admin run on separate Web Apps, and the Client site runs from package, so doesn't have write permission to App_Data. So last year we were getting multiple errors in the local inde...

  • Web farm configurations may be causing you trouble--here’s a solution
    Article May 12, 2024
    As developers, you may encounter puzzling issues within your Kentico Xperience environment, often noticed with caching and media synchronization across multiple instances of a web farm. A new custom module created by the community automatically solves these problems: Kentico...

  • FolderTree.FailedLoad: Invalid URI: The hostname could not be parsed.
    Question Oct 17, 2023
    We took the Kentico 13 admin from staging and put it on production. All of the Azure storage keys are correct in app configuration. The media library on staging works without issue, however, on production (same codebase), throws "FolderTree.FailedLoad: Invalid URI: The hostnam...

  • Media Files Selector not loading in page builder
    Question Feb 20, 2024
    I have a simple property on my widget: public const string MediaLibraryName = "Images"; [EditingComponent(MediaFilesSelector.IDENTIFIER, Label = "Background image", Order = 1)] [EditingComponentProperty(nameof(MediaFilesSelectorProperties.MaxFilesLimi...

  • Kentico 13 Scheduled Tasks Dynamic WebFarm
    Question Jul 30, 2024
    I've noticed in the documentation it mentions that some tasks are supposed to be duplicated to run on all servers. e.g. "Clean unused memory" But when you have a dynamic webfarm, how do you set the "Server name" field? as this changes each time the web app is reset? Thanks Mat

  • Clicking "Import Contacts" button in the Contact Management module is too much slow.
    Question Apr 24, 2024
    Clicking "Import Contacts" button in the Contact Management module is too much slow, taking approx 30 Second to load. In the Contact Module in the "OM_Contact" table, we have 155055 records, size of the "OM_Contact" table is 284MB. Our sites are deployed in the Azure and Pri...

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