Using chat application services

Hi,

I assume you're using the MVC model?

I'd say have a look at the Portal documentation docs.xperience.io/.../using-support-chat to see how it's configured.

You could review the mentioned Web Part code as an example and starting point for your requests:

• Chat support request
• Initiated chat web part
• Automatically initiated chat web part

You can find these files in your Admin project under \CMS\CMSWebParts\Chat\...

Note this is all build for Portal Engine development using Web Forms!

I'd suggest NOT using any of the Xperience out of the box CHAT features/functionality. I'd highly recommend using a service for your chat/messaging requirements as it will save money in the long run.