Page Tab Preview "expired" after update

Graham Mott asked on January 20, 2020 16:15

Hey,

I just updated to the latest hotfix from 12.0.35 and now the page tab previews are failing and the error log is reporting a preview expired.

I tried refreshing the preview link but that did not work. I assume it is related to the "MVC - Added expiration for internal page builder and preview URLs" from 12.0.47

Any ideas?

Recent Answers

Michael Eustace answered on January 20, 2020 18:08 (last edited on January 20, 2020 18:09)

Hi Graham,

Although it isn't required, have you tried adding the new app setting key introduced in 12.0.47 (documented here) just in case this helps?

<add key="CMSPreviewLinkExpiration" value="240" />

I upgraded an instance from 12.0.36 > 12.0.53 last week and I don't see the issue you're experiencing.

Michael

0 votesVote for this answer Mark as a Correct answer

Graham Mott answered on January 20, 2020 18:23

Thanks Michael,

I will try that tomorrow morning, in the mean time if there are any other ideas im open to them.

Thanks Graham

0 votesVote for this answer Mark as a Correct answer

Graham Mott answered on January 21, 2020 12:04

Adding the key did not work, any other ideas?

Graham

0 votesVote for this answer Mark as a Correct answer

Trevor Fayas answered on December 29, 2020 17:22

This article may help as it lists out the common issues. In our case, it was that the MVC side wasn't hotfixed with the admin.

Other issues are incorrect hash salts, or admin and mvc site in different servers on different time zones can also have an affect.

0 votesVote for this answer Mark as a Correct answer