"License Limitation" on Localhost when on pages utilizing Page Builder

Michael Legacy asked on March 20, 2019 21:41

Hey there, I am running into sort of a weird issue that hasn't been a problem until recently. I have a Kentico instance running locally that is utilizing the Page Builder on content-only page types to allow for easier management of content. That's been working fine up until recently, where now I get an error on the "Page" tab of any item using the Page Builder feature.

The "Warning" in the event log is a "License Limitation" which has not been an issue before. I am running on Localhost, and have a license for the Localhost domain installed that has no expiration and is a Full Ultimate license.

Any ideas?

Correct Answer

Michael Legacy answered on March 21, 2019 18:29

So there was multiple issues. The hotfix was one, but also the folder structure of my custom section view was another. I had it in "_Shared/Sections/sectionName.cshtml". The "_" in the shared folder name was not something the page builder was having. Not sure why adding that exact path in the return PartialView() method in the section controller wasn't working, but oh well. Renaming that shared folder was fine, I'm early enough in the project where that wasn't a big deal.

Thanks for all your help guys!

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Recent Answers

Juraj Ondrus answered on March 21, 2019 09:56

Hi Michael,
Regrettably, there was a bug - I assume you have not applied any hotfix yet. There was an issue when using lower edition than EMS, it was fixed in hotfix 12.0.4:
Licensing - Page builder license error for editions lower than EMS
A license limitation error was logged for license editions lower than EMS when working with MVC widgets in the page builder. After applying the hotfix, such errors only occur if there are personalization condition types registered in the system (which require an EMS license).

I am sorry for this trouble. Please follow the hotfix instructions and apply the latest hotfix to your Kentico and MVC apps.

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Michael Legacy answered on March 21, 2019 16:34

Juraj,

Thanks for your answer. I have applied the latest hotfix (12.0.14). Would installing this include all other previous fixes, or do I also need to install 12.0.4 separately? I am getting a different error now on page builder pages (error.generalerror), but nothing logs in the Event Log now, so I have no idea what's actually the issue.

Any ideas?

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Eric Dugre answered on March 21, 2019 16:38

Hotfixes are cumulative, so if you have applied 12.0.14 then you will have all fixes for Kentico 12 as of now. I'm guessing that, if there's no error logged in Kentico, that there is some error in the MVC application such as an incorrectly developed widget/section, or just general misconfiguration.

Did you also try checking Windows Event Viewer?

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Michael Legacy answered on March 21, 2019 16:46

I will try that and get back to you, thanks! Also, thanks for the quick reply, you guys are awesome!

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