Forms module - part of the menu is missing

Hi Laura,

Do you have Forms module assigned to your site? Please check the following:

You can also try to disable-enable Forms module for the website and perform a full page reload of admin area.

Are there any errors in the Event log? Have you tried re-signing macros?

Hello Dmitry,

The Forms module was correctly assigned to the right site.

Disabling / enabling it again didn't change anything :(

Hello Juraj,

Nothing appears in the event log related to that issue. We tried re-signing macros but this didn't work either.

I was wondering if the migration might was the cause or atleast part of the problem, but there was no upgrade error message after we upgraded from v11 to v12 either, so I'm out of ideas

Not sure it's related (as most feature should work), but did you by any chance change license level? Say BASE instead of EMS or have any other temporarily or different level licenses in place?

Hello Laura, Does this features work page types? If yes, please go to Modules > Forms > User interface and check visibility condition. By default you should have

CurrentUser.IsAuthorizedPerResource("cms.form", "ReadForm") && EditedObject.FormDevelopmentModel == 0

if you have other, please update it to the correct version. You can also try to remove condition and check if this problem is related to the condition.

Check the following screenshot https://prnt.sc/nny9re

Hello,

When we remove the right part of the Macro in the visibility condition given by Dawid : EditedObject.FormDevelopmentModel == 0 Both of the features are visible again.

I guess that's a temporary fix but I'm wondering why the property FormDevelopmentModel of the edited form has not the right value ?

Hello Laura,

it seems that's something went wrong during upgrading. Please check CMS_Form table in the database and check if it contains column FormDevelopmentModel, if yes it should be set by default to 0

EDIT: If there's no column I would suggest to review the whole upgrading process. And if you're sure thats only this. You can execute sql code from upgrade

-- Update table [CMS_Form]
ALTER TABLE [CMS_Form]
ADD
    [FormDevelopmentModel] [int] NOT NULL
CONSTRAINT [DEFAULT_CMS_Form_FormDevelopmentModel]
    DEFAULT ((0))
WITH VALUES

GO

-- Update table [CMS_Form]
ALTER TABLE [CMS_Form]
ADD
    [FormBuilderLayout] [nvarchar] (max) NULL;


GO

Keep in mind, as Dawid mentioned, if you miss this SQL column something failed during upgrade. But more important; If this failed and you didn't see, what else did fail? So if possible I'd check all Database adjustments and verify they are done or redo them!

Hello Dawid and David,

Thank you for your suggestions.

I just checked it out and the column "FormDevelopmentModel" does exist in the DataBase and all the forms have the value of that column set to "0". That's why I don't really get why removing the right part of the macro would make it visible again.

Would it be possible that either the macro has a problem (because of the upgrade?) or that we didn't re-sign macros correctly ?