Chat module

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Hello everyone, there is a new Marketplace package today – the Chat module! This module can be used for chat rooms or for live support chat.
We have just released the long awaited Chat module for Kentico CMS 6. You can download it from our Marketplace  and it will be included in the standard installation of Kentico CMS 7 that will be released at the end of Q2 later this year.

Chat users can gather in chat rooms of various types, as well as talk one-on-one privately. The module also includes   an option to set up a live customer support chat featuring operator notifications in CMS Desk and predefined (canned) responses. Other features include graphic smileys, BBCode tags and integration with the Bad words module.


chat_wp.png

The module comes as a set of web parts that can be either placed on a single page, allowing all the features to be accessed at one place, or spread across multiple pages to separate individual components (e.g. the log-on page, chat room list, etc.).

Chat rooms

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Chat rooms connect people who share a common interest or background. When a user joins a chat room, they can send messages which all other users in the room will be able to read and respond to. You can choose from private, public rooms or password protected rooms.

Chat users

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By default, any visitor of your website can enter the chat, regardless of whether they have a user account set up on the site. Every chat user only needs to choose a nickname. The name with which the user logs in to the site will not be displayed to other chat users.

Support chat

chat_support.png

Chat in Kentico CMS contains a special type of chat rooms aimed at providing on-line help and support to customers. These support rooms have one or more registered users acting as consultants, while site visitors can join and ask questions.



The consultant is notified about new messages in CMS Desk and is able to open a message dialog through there.



Do you like the module? Are you planning to utilize it on your website(s)? Please feel free to post a comment below as we always appreciate your feedback.

Download this module here: Chat module
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Juraj Hrinik

Hi, I’m Juraj Hrinik, as a product owner for "Community & Intranet" I'm responsible for planning and improving features in Kentico with major social networks such as Facebook, Twitter, LinkedIn, Google+ etc. and all intranet features (WebDav, Sharepoint, Project management etc.)

Comments

Juraj Hrinik commented on

Hi David, sound notification was added in version 8.

David commented on

Is there any way we can add notification alerts (sounds or pop ups) ?

Juraj Hrinik commented on

Hi Tom, this package is only for Kentico CMS 6.

Tom commented on

Hi, does it work with 5.5R2?

Jeroen Fürst commented on

Hi Juraj! It would be great if you could integrate this module with the current bug report form! ;) (jk) Keep up the great work! :)