Hello everyone, there is a new Marketplace package today – the Chat module! This module can be used for chat rooms or for live support chat.
We have just released the long awaited Chat module for Kentico CMS 6. You can download it from our Marketplace
and it will be included in the standard installation of Kentico CMS
7 that will be released at the end of Q2 later this year.
Chat users can gather in chat rooms of various types, as well as talk one-on-one privately. The module also includes an option to set up a live customer support chat featuring operator notifications in CMS Desk and predefined (canned) responses. Other features include graphic smileys, BBCode tags and integration with the Bad words module.
The module comes as a set of web parts that can be either placed on a single page, allowing all the features to be accessed at one place, or spread across multiple pages to separate individual components (e.g. the log-on page, chat room list, etc.).
Chat rooms connect people who share a common interest or background. When a user joins a chat room, they can send messages which all other users in the room will be able to read and respond to. You can choose from private, public rooms or password protected rooms.
By default, any visitor of your website can enter the chat, regardless of whether they have a user account set up on the site. Every chat user only needs to choose a nickname. The name with which the user logs in to the site will not be displayed to other chat users.
Chat in Kentico CMS contains a special type of chat rooms aimed at providing on-line help and support to customers. These support rooms have one or more registered users acting as consultants, while site visitors can join and ask questions.
The consultant is notified about new messages in CMS Desk and is able to open a message dialog through there.
Do you like the module? Are you planning to utilize it on your website(s)? Please feel free to post a comment below as we always appreciate your feedback.
Download this module here: Chat module