• Email queue not sending emails after upgrade from Kentico 10 to 12
    Question Jul 18, 2024
    Hi, My company upgraded to Kentico 12 from Kentico 10 and since then the email notification system has stopped working. The emails end up in the email queue without being sent. Without changing any of the default SMTP server settings in settings -> system -> emails, the err...

  • Kentico Xperience 13's .NET support lifecycle - .NET 6
    Article Jan 11, 2024
    Read on to understand Kentico's and Microsoft's support lifecycle for .NET and the specific timelines for .NET 6 support in Kentico Xperience 13 solutions. Also, discover guidance on how, when, and why to update to .NET 8.

  • K13 Media File Usage
    Question Jun 24, 2025
    Hello, I'm trying to understand how Kentico builds or rebuilds the Media File Usage search index. I’ve come across a case where a media file appears to be used on 20+ pages in the usage tab, even though it's only placed on one actual page. I’ve checked the version history a...

  • Customizing File Uploader Form Component in Form Builder for Pre-filled Explanation Text
    Question Mar 5, 2025
    Hello Community, I need assistance with customizing the File Uploader form component in the Form Builder. My requirement is to display pre-filled explanation text below the file upload field when the component is used in forms. Is there a recommended approach to achieve this...

  • Missing images after patching Kentico
    Question Oct 7, 2025
    We recently patched Kentico from 13.0.133 to 13.0.193 (https://devnet.kentico.com/download/hotfixes) as well as updated the Kentico nuget packages to 13.0.193. We're using MVC methodology with the app being .NET 8.0 and Azure App Service/Azure SQL for hosting. After the patch...

  • Web Farm Configuration
    Question Feb 6, 2025
    I have two Kentico 13 .NET Core applications hosted on different domains, both sharing a single CMS application directory for their admin panels. In other words, a single CMS instance is used for managing both domains. The issue occurs when uploading media files: Uploading a...

  • Media file modal defaulting to local files
    Question Sep 24, 2025
    We're currently in the process of migrating an existing app (Xperience 13) over to our development environment and decided to leverage Azure storage. We've followed all of the documents regarding this subject, added all the necessary configs and registered the custom module. ...

  • Hotfix Pipeline
    Question Jun 11, 2025
    I have a PowerShell script that I wrote for our project that does about 85% lift of applying the Kentico hotfix and then doing post items like applying nuget package upgrades and consolidating nuget packages in solution. <# .SYNOPSIS Runs steps to apply a Ken...

  • Content not updating after hotfix 13.0.187
    Question Aug 6, 2025
    Hello after upgrading to Kentico v13.0.187, my client is experiencing an issue where when the make any edit on a page as simple as adding a period that the content doesn't update. Only after a few times of saving does the change seem to take an effect. Then to role the chang...

  • Is it feasible to create a custom Media Selector that opens Kentico 13 Media Libraries for file uplo
    Question Oct 7, 2025
    I’m exploring the idea of developing a custom media selector property in Kentico 13 that would allow users to open the Media Libraries dialog directly from a widget or page type property. The goal is to let content editors upload and select files (images, videos, documents) di...

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