Hello Pete, You can also send us an e-mail to support@kentico.com and attach your bacpac file. We have not received any bacpacs so far so we cannot find the cause of the issue since I have never come across such an issue before. Best regards, Filip Ligac

Hello Charles, You can find this settings via CMS Site Manager -> Settings -> URLs and SEO -> Files friendly URL extension for more details take a look at the Dev Guide: URL format and configuration. Best regards, Martin Danko

We are working for a company that has deployed kentico in an Azure environment. A need has arisen for some custom filters, so I created some user controls locally. What is the correct process for implementing these local controls into their environment? I assume simply se...

I'm not 100% sure on this but there may be a different way to deploy those files to your test and live environments from your local dev envrionment vs. simply coping the files. In fact, I know the Kentico Azure Guide has specific deployment guidelines for the website as a who...

I have just received a confirmation that a fix will be a part of SQL Server 2012 Service Pack 1 Cumulative Update 8 which is scheduled for release on 20/01/2014. However, I understand it is a really long time to wait for a fix so I have also asked them for a temporary fix o...

Hi Filip, Thanks for following up! Appreciate your help with this. If you do get any information about a fix or workaround, please let us know. Otherwise I guess we'll wait for the cumulative update. January is indeed a long time away, but at least it's good to know they...

The service is running on the SmartSearchWorker instance. But in scheduled tasks I see this warning for tasks that use the external service option: The scheduled tasks that are configured to use an external service now show the warning: This task is configured to be proces...

Hello, Actually an existing content on the associated FTP server is not overwritten after a new deployment of the web site is made. All media files, attachments and other objects still exist there, so you do not have to worry about losing any data. It might just be nece...

Our Kenitco 12 MVC project is using Azure Search. We have widgets on some pages that we include in the search index. We do this via a [Custom Search Module](https://docs.kentico.com/k12/configuring-kentico/setting-up-search-on-your-website/customizing-the-content-of-search-in...

If you are utilizing external storage when running a Kentico application either in the cloud environment or on-premise, at some point you might have run into issues when rebuilding your Smart search indexes or processing tasks.