• Web Farm Sync issue
    Question Feb 4, 2025
    I have the Kentico 13 application below is the URL format of the application. I recently updated the version to the latest 13.0.173 after that my media files sync is not working when i am uploading a new media file. I have set the Web farm to Automatic and previously it was wo...

  • Kentico 12 Home Page builder blank
    Question May 8, 2025
    I have a strange issue, when loading the Page tab of my home page the page tab is blank. There is nothing in the event log and the only thing I can see in the console log is https://websiteurl.com/cmsctx/pv/94eea617-b831-4711-b197-6dd41d4db069/culture/en-us/wg/a921cd50-5f1a-...

  • Kentico Staging - Error, "The entry 'UsernameToken' has already been added."
    Question Mar 19, 2025
    **Kentico Version:** 13.0.133 **Staging Config:** Using Username/Password **Methodology:** MVC **When Did it Start?:** Unsure, we don't use staging very much. **Hosting:** Azure App Service/Azure SQL We are having an issue where when we try to stage content from our dev...

  • How to use email templates in mass email option of Users application?
    Question Mar 29, 2023
    We have a custom MVC site. I've always used the Users app mass emailer to send monthly notices to our web editors but they are only available in ugly text format. Then I found the template editor screen. I'd like to start using pretty HTML templates to send our mass emails out...

  • Get all urls
    Question Oct 4, 2023
    I am working with a Kentico 12 site and am building a tool to get all known urls for all current published pages. I can get all documents with something like var documents = DocumentHelper.GetDocuments() .Published(true) // Retrieve only published documents ...

  • Contact not picking up Country information on localhost with Geolite 2 enabled
    Question Jul 14, 2023
    Hi there I have followed a number of suggested articles on the Xperience 13 Documentation site but I'm still not able to get the Country information pulling through for a newly created Customer entry. New entries are being created whenever I clear cookies or run in an Incogni...

  • FormBuilder - There is a configuration left for already removed form field or form components with t
    Question Nov 28, 2023
    I'm working on a MVC solution where we've started to use the Form Builder. Any new forms built are now being lost upon a re-deployment of the code, with the following error message: **There is a configuration left for already removed form field or form components with the fo...

  • Error when add new page template
    Question Jan 3, 2023
    Hi, I have a problem when add new page(with template) into tree node, it throw message `An error occurred while attempting to retrieve page templates. The live site application is not running or is not accessible.` My live site still running but cant add new page with templat...

  • K13 spurious content in search highlight
    Question Jan 11, 2023
    Hello We have a basic k13 Azure Cognitive search implementation with a custom ISearchCrawlerContentProcessor to restrict the page builder content being indexed on included pages. There is a consistent problem when a search executes that the first highlight value in the sys_c...

  • Get Attachments from CMS_Attachment using a link
    Question Feb 14, 2023
    Hello we plan to store uploaded images within the CMS_Attachment table. Therefore we use this piece of code: var newAttachment = new AttachmentInfo() { AttachmentGUID = existingGUID, AttachmentName = file.FileName, InputStream = file.InputStre...

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