In this blog post I will outline some very important thing which can help us to provide you better and faster support. In the second part of this post I will describe the difference between hotfix and upgrade package.

After upgrading from Kentico 8.2 to 9, IIS now complains about my machine key definitions. If I revert to auto-generated keys, the site works again. Is there a different process to match machine keys for a farm scenario in Kentico 9? I have included the error message below....

hi, after upgrade kentico 9 to 12 i use getimage in place of getfileurl. it is working fine. but whenever i need url of image or mp4 file. i can not use it. what is best solution. one place i saw getattachment return url but how to find guid and which type guid it takes. pleas...

Hi all, I have site with V7 base license in my dev machine, I have sticked new ultimate license from Licenses Tab under CMS Site manager. Now I am trying to set up Staging and Synchronization. I cannot find Microsoft.Web.Services3.dll under by bin directory so I have manually...

We have following custom event handler in Kentico 7, CMSRequestEvents.Begin.Before += new EventHandler (OnBeforeBeginRequest); CMSRequestEvents.Begin.After += new EventHandler (OnBeginRequest); CMSRequestEvents.End.Before += new EventHandler (OnEndRequest); ...

Hi there! I have some problem with Kentico 11 -> 12 Upgrade. Form builder and Fields tabs (in Forms) disappeared after updating to v12 (12.0.46):  Because of this, I cannot use the form module fully. Besides, I got some war...

I upgraded kentico 10 to 11 then 11 to 12. But at the end I found the given error in News and Blog. [TempITemplate.Template]: http://server/CMSVirtualFiles/Transformations/=vg=f265b57e-7358-44f6-8d96-f876890461a6/CMS.BlogPost/HomeNewsEvents.ascx(4): error CS0103: The name 'Ge...

After upgrading to Kentico 10 from 9 and trying to finish the upgrade process by running the website, I get the expected Invalid License Key page and try to pull up the licenses module in the admin console. Below you can see the error I am getting: ![Image Text](https://trui...

I looked at the CMSAdminControls\CKeditor\config.js file and the Source button is configured to appear in the Default and Full toolbars, but for some reason the Source button does not appear. I also checked the UI Personalization setting and the Source button is enabled.

Hi, I've edited the codebehind of some files under CMSWebParts/Membership/Profile, built the project and uploaded the library and everything seems fine. Would I have to re-do my code edits to these files when I export my site and install into another Kentico instance, or when...