Unhandled Exception

Vishal Bhatt asked on August 2, 2024 07:22

I am using kentico 13 v13.0.116. I was looking at the event logs and found the below issue. Can anyone tell me what license it needs and how I can check the issue?

Connection ID " * * * * * * * * * * * ", Request ID " * * * * * * * * * * * ": An unhandled exception was thrown by the application.Message: You don't have a valid license for current domain. See event log for more details.

kentico13 exception licence

Recent Answers

Juraj Ondrus answered on August 2, 2024 07:49

Check what are the license keys entered into the system - whether you have covered all the domains/IPs your apps are using to connect to the DB.

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Vishal Bhatt answered on August 2, 2024 10:03

Thanks Juraj

In the event log, most of these errors have / in the event URL. What setting do we need to change to resolve this?

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Juraj Ondrus answered on August 2, 2024 10:13

I do not know what apps are connecting to your DB - it can be some external app, some orphaned developer's app....the error says it clearly - there is no license key for given domain. But it is up to you to check what is connecting to the DB from what URL.

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