Unable to setup new site

Manoj Meena asked on August 22, 2019 12:32

We tried creating a new site with existing code and database which is running on existing site.

The new site is created in existing environment and we are pointing it to a new server which has copy of existing server and database

However after deploying we are getting below error.

Server Error in '/' Application. Runtime Error Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated.

Recent Answers

Juraj Ondrus answered on August 22, 2019 12:44

How is the IIS configured and what is the physical folders structure of the Kentico project directory? Could you please describe in more steps how this new site was created?

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Brenden Kehren answered on August 22, 2019 15:32

If I understand right, you have Site 1 on Server 1 and created Site 2 on Server 1. Then you created a copy of Site 1 & 2 database and code and moved them to Server 2. Is this right?

Have you checked the Kentico event logs using SQL Server query?

SELECT TOP 100 * 
FROM CMS_EventLog
ORDER BY EventTime DESC

Have you checked the servers event log? How about the IIS event log?

Have you checked your websites app pool? Is it set to .NET 4.0?

Do you have any custom code specific so Site 1?

Any specific web.config settings causing the error?

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