Not able to receive email notifications

SHANE EBERT asked on April 14, 2017 20:32

Hello,

I am trying to recieve notifications via email. I have the notifications set up, but I don't recieve them. I go to the "Sent Emails" area and it shows that the emails were sent.

The "from" address is admin@localhost.local

I have confirmed that other emails do work, as long as the "from" is not admin@localhost.local.

Do I have something set up in the settings area incorrectly?

Thanks

notification notification email

Correct Answer

Rui Wang answered on April 14, 2017 22:23

Shane, if you are the testing as the editor, then the workflow will not send you the email as that's not necessary. Try to create a new user account with your gmail or other email. Then assign that account to the workflow. Or you can try impersonate someone else and submit something in the workflow in order for you to get email notification.

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Recent Answers

Brenden Kehren answered on April 14, 2017 20:51

So run through your Settings and make sure you have a valid email address vs. the admin@localhost.local setup. Typically I'll run a sql script to update all of those in the settings to something like no-reply@valid-domain.com.

Secondly, check the email template, it most likely has the admin@localhost.local in the from address. You'll want to make sure that is corrected too.

Lastly, some webparts have from email addresses already defaulted to a @localhost.local account too, so be sure to check those as well.

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SHANE EBERT answered on April 14, 2017 21:50

Running into road blocks. I was able to send a draft and successfully recive in while in Workflows > Emails > Workflow.Published Template.

I still can't manage to get the workflow to send me the notifications automattically.

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SHANE EBERT answered on April 14, 2017 22:47

So, I had to create a general user that had a email that my team could all see, whether they published a page or not. I was having some issue with the "Security" and roles, but I have seemed to figure it out.

Thanks for the help!

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