While using Kentico 13, media libraries application was working fine but now we have an issue with uploading any format of Image in media library. When we click upload, process starting from 0% to 100% but when hits 100% it is firing an Error Message "Request is in incorrect format for uploading a file." How can I fix this problem?
Any help would be great.
Thanks.
Is there enough disk space available to save the uploaded file ?
Yes Brian McKeiver, space is available to save files.
Are there any errors in the browser development tools console? What were the most recent changes made to Kentico or environment?
Yes Juraj Ondrus, when we open Media Libraries Application there is a 405 GET Request error, error message "The requested resource does not support http method 'GET'" but no Error found in Event Log Application.
And what you see in the browser development tools? Any errors on the console or network tabs? What were the most recent changes in the environment? This looks like SSL or firewall/gateway/proxy issue.
Try creating a new folder within your medialibrary and uploading the file into the new empty folder. We had a similar issue once that ended up being a restriction to max 100 files per folder. Staying under that limit also has a positive impact on performance
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