Media Libraries Upload Issue In Kentico 13

Muhammad Osaid Faruqi asked on February 9, 2023 15:27

While using Kentico 13, media libraries application was working fine but now we have an issue with uploading any format of Image in media library. When we click upload, process starting from 0% to 100% but when hits 100% it is firing an Error Message "Request is in incorrect format for uploading a file." How can I fix this problem?

Any help would be great.

Thanks.

Recent Answers


Brian McKeiver answered on February 9, 2023 16:04

Is there enough disk space available to save the uploaded file ?

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Muhammad Osaid Faruqi answered on February 12, 2023 08:52

Yes Brian McKeiver, space is available to save files.

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Juraj Ondrus answered on February 13, 2023 09:25 (last edited on February 13, 2023 09:25)

Are there any errors in the browser development tools console? What were the most recent changes made to Kentico or environment?

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Muhammad Osaid Faruqi answered on February 13, 2023 16:52

Yes Juraj Ondrus, when we open Media Libraries Application there is a 405 GET Request error, error message "The requested resource does not support http method 'GET'" but no Error found in Event Log Application.

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Juraj Ondrus answered on February 14, 2023 05:22

And what you see in the browser development tools? Any errors on the console or network tabs? What were the most recent changes in the environment? This looks like SSL or firewall/gateway/proxy issue.

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Roel Kuik answered on February 16, 2023 21:32

Try creating a new folder within your medialibrary and uploading the file into the new empty folder. We had a similar issue once that ended up being a restriction to max 100 files per folder. Staying under that limit also has a positive impact on performance

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