How can I edit the License Type of an existing Site License on Client Portal?

Sarthak Samantara asked on November 27, 2018 11:53

By mistake, my client has generated a license key for main domain instead of a developement key on the Kentico Client Portal. Now Im unable to edit/delete the main domain license.

Can you please advise how can I edit/delete the main domain license key.

Correct Answer

Juraj Ondrus answered on November 29, 2018 11:26

Hi,
As both Zach and Brenden said, you need to contact sales rep. The account manager can then manually change the entries in the client portal.

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Recent Answers


Zach Perry answered on November 27, 2018 14:58

Probably can contact sales@kentico.com. Probably can't be changed, and if they have any questions when you generate the actual domain they will just ask.

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Brenden Kehren answered on November 27, 2018 15:14

There is no way to change a key you've already generated. As Zach mentioned, contact Sales with the domain and what you did. You can, however, request an alias.

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