Form Builder Error

Bora Karaca asked on December 17, 2018 08:08

Hi,

I have a problem. The form builder app (and some other pages too) doesn't work whatever I do. "I get HTTP Error 404.0 - Not Found error" every time. With default web site (Dancing Goat) it works fine. But with mine it doesn't. What should I do?

Thank you.

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Recent Answers

David te Kloese answered on December 17, 2018 10:20

Hi,

make sure the preview URL is configured correctly. The admin interface uses the MVC application in all screens where the site needs to be displayed! Also make sure to included port number and/or httpS:// if used

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Bora Karaca answered on December 18, 2018 13:28

Hi,

Thank you for your answer.

I can't see any problem with the Presentation URL. It seems fine. I really don't know why i have this problem.

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Trevor Fayas answered on December 31, 2018 04:57

I'm running into the same issue, it seems the preview URL is adding a /- to the beginning, for some strange reason. Removing it generates a 500 error instead of 404 error (even log shows the url expired, so it's valid without the /- in there, but you cant just modify it for testing).

I'm checking with Kentico support on this one...

Gives a 404

/cmsctx/pv/tfayas/culture/en-US/wg/a08527a3-7607-4cde-83d0-3d09d5115535/readonly/0/ea/1/h/78a6c1070893a2757c85d9570cfd4678cf6bc17568dd6b68ca6c08481239a356/-/home?uh=5435fcbb42a22a062c029f29fa81d0aa65a6e6a0fdbda1c74fa06aeca346ce71&editmode=1&administrationDomain=http%3A%2F%2Fadmin.bibleanalytics.org

Gives a 500

/cmsctx/pv/tfayas/culture/en-US/wg/a08527a3-7607-4cde-83d0-3d09d5115535/readonly/0/ea/1/h/78a6c1070893a2757c85d9570cfd4678cf6bc17568dd6b68ca6c08481239a356/home?uh=5435fcbb42a22a062c029f29fa81d0aa65a6e6a0fdbda1c74fa06aeca346ce71&editmode=1&administrationDomain=http%3A%2F%2Fadmin.bibleanalytics.org

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Ben Rabidou answered on March 14, 2019 14:40

I'm seeing a similar error when trying to access the form builder. I've set the presentation URL but it seems to be not resolving correctly.

http://<clienturl>:80/Kentico/cmsctx/fb/1/u/brabidou@wakefly.com/ts/636881888974512990/ea/1/h/e8b01789c38e7a2ddba38e351e72bae2cee279f0ba62ffb4333dc1bffe4fdaed/-.FormBuilder/Index/1?uh=57b53024abc8dea8130b195ec0e863a911072b0e505b36243b1359c58dd2af91&builder=formBuilder&administrationDomain=http%3A%2F%2F<clienturl>

It appears to be adding "/Kentico" but when I remove that and manually attempt it I get a 500 error.

http://<clienturl>:80/cmsctx/fb/1/u/brabidou@wakefly.com/ts/636881888974512990/ea/1/h/e8b01789c38e7a2ddba38e351e72bae2cee279f0ba62ffb4333dc1bffe4fdaed/-.FormBuilder/Index/1?uh=57b53024abc8dea8130b195ec0e863a911072b0e505b36243b1359c58dd2af91&builder=formBuilder&administrationDomain=http%3A%2F%2F<clienturl>

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Ben Rabidou answered on March 14, 2019 16:45

I have figured out my issue. You cannot name the admin portal virtual directory "Kentico" it conflicts with some of the assets. Kentico also appears to be doing some string replacement on the URL.

The url looks like this .../-.FormBuilder/... but it should look like .../-/Kentico.FormBuilder/.... Maybe Kentico was getting confused?

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Ev Luchina answered on April 9, 2019 10:05

There is another possible reason for such issue. As u can see K12 admin site requests form builder view from presentation site. So in case u've upgraded from K11 -> K12 check that u have routes.Kentico().MapRoutes() line in your RouteConfig.cs of presentation site. That's simple but takes time to guess.

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