Editable text web part not saving data.

Aashish Khandelwal asked on April 4, 2015 21:20

I am using Editable Text webpart but its behaving abnormally. On saving, data is getting lost from editable text webpart.

kentico 8.2 editable text

Recent Answers

Brenden Kehren answered on April 6, 2015 06:17

Go to the pages Properties tab and scroll to the bottom. There you can see any editable text webparts that may be on that page. I suggest either removing them and trying again or updating the one you find to be correct. Unfortunately, EditableText webparts don't store data in a different table, the data is stored in with the document itself and I've found it to be somewhat buggy at times.

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Aashish Khandelwal answered on April 6, 2015 08:30

Brenden,

I tried the process suggested by you and its not working. Functionality is working fine when I try updating the Editable Texts via Property Tab but its not working via Page Tab.

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Brenden Kehren answered on April 6, 2015 13:23

Do you have any macros in the content? Have you seen any errors in the event log?

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Juraj Ondrus answered on April 6, 2015 13:59 (last edited on April 6, 2015 14:01)

Hi,

What version of Kentico you are using? (including hotfix number) What is the template you are using? Is it portal or ASPX template? Are there any JS errors on the page? Or, are you using any custom scripts that may be interacting with the editor scripts?

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Aashish Khandelwal answered on April 6, 2015 14:04

Brenden,

I am using Macros in transformation.. which is turn are used by the repeaters on the page.

No error Logged.

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Aashish Khandelwal answered on April 6, 2015 14:12

Juraj,

I am using kentico 8.2 (Upgraded last year from 7x). Its portal Template. No error logged in CMS.

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Aashish Khandelwal answered on April 6, 2015 14:13

Juraj,

Save functionality is working fine, when tried in Page preview mode.

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Juraj Ondrus answered on April 6, 2015 14:24

Thank you - any hotfixes applies? When this issue occurred? Was it after upgrading to 8.0 or 8.1 or 8.2? Was it working after each upgrade? What was the exact upgrade process?

What do you mean save is working fine when in preview mode? I am bit confused now. Does this happen on all pages? could you please try creating a new page with blank template, set it not to inherit anything from parent or master template, add editable text web part there and try to save the content.

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Aashish Khandelwal answered on April 6, 2015 14:52

Before upgrading it to 8.1, it was working fine. In Between 8.1 and 8.2, I never tried saving the data in Editable Text webpart. Few months back, I upgraded from 8.1 to 8.2.

Preview Mode... please refer the screenshot. I can insert and update the text under header (OUR ORGANISATION, COMMERCIAL STUFF etc)

Image Text

From Page Mode, I am not able to save the data added to Editable text.

For reference, please visit http://dev.takeachallenge.org/home

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Juraj Ondrus answered on April 7, 2015 12:48

Thank you for the details. Could you please try creating a new page with blank template, set it not to inherit anything from parent or master template, add editable text web part there and try to save the content.

What is the output in the browser console, e.g. FireBug? Are there any javascript errors logged?

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