Didn't get 'Content Management' application, also missing pages application from the UI

Divya Mawar asked on February 1, 2018 08:24

I upgraded site from the kentico V7 to V8, after upgrade succeed, I am not getting applications like 'Content Management' and system application under 'Configuration'.

Please suggest

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Matt Nield answered on February 1, 2018 08:49

The change in the UI between 7 and 8 is quite significant, as you might expect. Are you able to share a screenshot the applications that you can see in the admin section?

It may be that the modules themselves are either not installed or not configured to you current user. Try these two things:

  • Open the modules application and check that the modules that you need address setup and assigned to your site.
  • check that your user has permissions to use those modules. The chances are that you're a global administrator, but still best to check the permissions.
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Divya Mawar answered on February 1, 2018 15:16 (last edited on February 1, 2018 15:17)

Hi Matt,

I can access admin section, I checked 'modules' application but In 'UI Personalization' application, I am not getting CMS section here only display 'Content' section, please find the screenshot: http://prntscr.com/i8ofaa

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Brenden Kehren answered on February 1, 2018 17:11

Divya,

I suggest clearing your cache (hard clear) and resigning the macros. Most of the UI issues after a SUCCESSFUL upgrade are related to 1 or both of those things, especially from v7 to v8.

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Divya Mawar answered on February 2, 2018 07:09

Thanks Brenden for reply, Could you more clear about "hard clear", because I am not getting system application so how may I clearing cache? Please suggest

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Matt Nield answered on February 2, 2018 10:10 (last edited on February 2, 2018 10:11)

Divya, are you able to restart the site (or perhaps application pool) in IIS? That would certainly achive a 'hard clear'. :)

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Brenden Kehren answered on February 2, 2018 13:28

In your browser settings, delete cookies and temp files, that kind of hard clear.

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Divya Mawar answered on February 2, 2018 14:52

I have hard cleared cache but I didn't get applications

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Juraj Ondrus answered on February 3, 2018 17:04

Is the Upgrade Finish event logged in the Event log? Are there any errors in the Event log?

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