Delete Inactive contacts

Mahmoud Ibrahim asked on March 28, 2022 07:52

Does “Delete inactive contacts” scheduled task excludes the contacts that have consent agreements from deletion operation or deletes them as well ?

Correct Answer

vasu yerramsetti answered on March 28, 2022 14:18

Kentico provide the following options to delete contacts -

Delete contacts who were not active for the last X days
Delete contacts without an email address that were not active for the last X days
Or create your own custom contact deletion configuration (Custom development)

Refer the documentation - https://docs.xperience.io/k12sp/on-line-marketing-features/configuring-and-customizing-your-on-line-marketing-features/configuring-contacts/setting-up-automatic-deletion-of-contacts#Settingupautomaticdeletionofcontacts-Customizingautomaticcontactdeletionsettings

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Recent Answers

Brenden Kehren answered on April 6, 2022 07:03

By default the scheduled task does NOT look at consent of a contact. However you can use the example Vasu shared to accomplish what you're looking for.

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