The Intranet is more than posting news
Some of our clients think that an intranet is all about posting news. Many don’t consider the difficult and important company-wide issues that can arise, like enterprise document management and search, single sign-on or meta-directories, and, as a result, the project scope grows and additional departments and experts have to be involved.
Content migration and content author resources
A lot of clients underestimate the time and resources required to either migrate content from an existing intranet or to produce new content. This often leads to a delay in launch or even to an empty intranet. And an empty intranet is simply a dead intranet.
Blindly enabling features without having goals in mind
Customers often want to activate every single feature provided by the underlying CMS platform – just for the sake of it and without fulfilling specific needs. This “just because we can” attitude leads to confused and disgruntled users.
No clear line between areas for collaboration and editorial content
Lots of intranets nowadays have areas for top-down communication (like news) and areas meant for collaboration between peers (like project portals). The result of not separating these areas (in terms of security, approval workflows and enforcement of layout) is a fragmented intranet. This fragmentation effects navigation and search. After a while, users simply won’t be able to find the information they are looking for.