X13 Form builder not allowing updates

Matt Larrabee asked on May 16, 2024 15:51

I'm having an issue with the form builder where I can't save any updates. For instance when clicking a Text input, changing it's label then hitting Apply, the Apply button goes gray, but the update never gets saved. There are no console errors and no event log errors. I debugged it and found it calls kenticoFormBuilderFreezeUI when clicking the button, but never gets to the UnFreeze function.

This started happening after a hotfix update. I've applied hotfix 147 to the site and the issue still remains. Thanks for any help you can provide on this.

Recent Answers

Brenden Kehren answered on May 21, 2024 15:14

There could have very well been some javascript updates. I'd suggest clearing the cache in your browser or trying an incognito window.

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