Why is my Chrome browser crashing?

HelenaG Grulichova asked on July 24, 2012 07:51

Why is my Chrome browser crashing?

Correct Answer

HelenaG Grulichova answered on July 24, 2012 07:51

In some special cases, you may encounter an issue where the Chrome browser crashes, displaying its error screen (error from Chrome debug is below):

Uncaught Error: Unhandled Error in Silverlight Application
Code: 2104   
Category: InitializeError      
Message: 2104 An error has occurred.

This issue is caused by the Silverlight components.

1. It seems that, Chrome is unable to handle when a Silverlight request is interrupted or stopped. Other browsers, like FireFox or IE, show a warning message that the Silverlight plugin crashed, but don’t crash themselves.

It usually helps to simply refresh the page as it happens mostly on page load, however it can also happen after you have filled in a form, and in this case, the data will be lost.

2. It can also help to upgrade Silverlight on your machine to, at least, version 5. Silverlight added support for Chrome there, refer: http://forums.silverlight.net/t/24044.aspx.

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