Why do we receive email notification before payment? Can we receive email based on categorey?

Sousan sartipi asked on January 18, 2017 00:24

  1. We're receiving confirmation that a payment was received before we even click the 'Place Order' button.( we are using Paypal as the payment on shopping cart)
  2. Is it possible to send a notification email to different email addresses depending on what the customer ordered? for instance we want if customer order gift cart then a notification send to x email address and if the customer order an item on the shopping cart and not a gift card the notification email to be sent to z email address. So if customer order one gift card and one per of shoes then x email receive notification regarding gift card and z email receives notification regarding the shoe. Thanks

Can you give an example of writing a macros for this function. I'm not familiar with implementing it this way

Recent Answers


Trevor Fayas answered on January 18, 2017 00:35

Paypal is a bit tricky, because you are sending the user off to "pay" for the order. So Kentico doesn't really know if the user pays or not. You can configure it though to put a different status when they pay with paypal, and then update it afterwards. Check the Store configuration and the Payment options, there should be a drop down to set the Order status for each different payment gateway.

As for the 2nd item, I Know you can use macros in the subject and body, but I believe you can also use Macros in the to/from as well. Go to Email Templates, set the site to Global, and you'll see the ecommerce emails there. Try modifying and adding your logic that way. If that fails, may need to do some custom hook interception on the email objects getting created, but that may be a pain.

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Sousan sartipi answered on January 18, 2017 20:05

@Trevor Fayas Can you give an example of writing a macros for this function. I'm not familiar with implementing it this way

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Sousan sartipi answered on January 24, 2017 21:27 (last edited on January 24, 2017 21:28)

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