I have the Kentico 13 application below is the URL format of the application. I recently updated the version to the latest 13.0.173 after that my media files sync is not working when i am uploading a new media file. I have set the Web farm to Automatic and previously it was working fine.
Below are the examples of my site URL
Live Site 1 - Test.com
Admin - test.com/admin (Admin)
Live Site 2 - test2.com
Admin - test2.com/admin (Admin)
Note: I am using the single CMS admin application for both Site Admin Panel.
Error in web farm task is below
Hi,
Just in case someone else encounters the same issue—I successfully applied the hotfix but missed one step afterward: updating the NuGet packages in the MVC solution, as per Kentico's hotfix instructions.
After updating the packages and rebuilding the application, the error was resolved.
How is the admin app configured in the IIS? From the URL format it seems that the app is nested underneath the live site app. This is not supported. The apps must be running side-by-side! Although this should not be the cause of the issue, it can cause issues with page builder and others. I would recommend to host the admin app in a separate site and then just use the /admin redirect on the live site to the admin site. The error you are getting - I would recommend restoring backups and following the hotfix instructions closely, as it looks like the hotfix was not applied correctly. Including the steps after the hotfix was applied and additional notes. It seems that some data in the DB were not updated.
Hello, @Juraj thanks for your response i have checked and set up the application separately in my local IIS and applied the hotfix. But still, the sync is not working.
Was the backup rolled back and then applied hotfix again? I would maybe try clearing the data in the CMS_WebFarmTask table and then restart all web farm servers.
Hi Vishal.
I'm having exactly the same issue, which I can't get fixed with the suggestions provided.
Do you remember what exactly fixed it for you or if there was any specific step you missed?
Thanks in advance
Please, sign in to be able to submit a new answer.