Wanting to Add Reply To in a contact us form

Jason Donnell asked on October 13, 2021 17:31

I currently have a form setup for contact us that gets basic information which includes email address. My email notification will send the email to the correct person with subject and data needed. The issue is that we would like to insert the email address that is entered into the reply to: field in the header. This will allow the recipient to just hit reply and send the response to the email. But that is not an option in this form to add it in there. Is there a custom way to get this added into the email?

email forms

Recent Answers

Juraj Ondrus answered on October 14, 2021 08:47

In the Email notification setup you can use the macro to get the value from the email field like {%EmailFieldName%}
The macro will get the value from the submitted form record and use it in the email message.

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Jason Donnell answered on October 14, 2021 14:46

That would work for making the email appear to come from the email address that is submitting the form. That would be a possible work around for being able to hit the reply button and send a message back. The nice thing about the reply to: in the header is it will let you do the reply, but will still show whatever email address you have in the sender email field. Which can be used so to understand the origination of the email from the site.

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Juraj Ondrus answered on October 14, 2021 14:51

I see. I am afraid but there are no other options out of the box. Unless you will be sending the notification emails on your own, using your own code.

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