View a gallery page via a Hierarchical viewer

Hi Alan,

Two places we can quickly check:-

1. Whether your Content path is relative or absolute. This will ensure your it isn't sending empty content for this scenario.

2. Are you somewhere restricting it to not appear on home page (using page type restrictions)?.

Could you please provide your webpart settings screen shot?

Cheers, Chetan

Thanks for the answer. The images attached should show all of the relevant parts.

The data source within the original sub page.

The basic repeater on the original sub-page.

The design tab on the homepage showing the 'broken icon' where the gallery should appear and the tree for the site.

The Hierarchical Viewer top part.

The Hierarchical Viewer bottom part.

The path is blank to allow to allow the inclusion of all sub-pages. The page type filter then selects which are allowed and does have the Gallery page listed. The transformation used for the pages are the same.

Hopefully these screenshots include all of the settings that should make a difference.

If you try to open in a normal browser outside Kentico Admin are you getting some error on the browser console?

This icon usually depicts 404 error. Can you do a quick check or provide me with the url?

Thanks, Chetan

Hi Chetan, I use my host file to resolve www.moononastick1.co.uk to 178.238.133.114 The homepage resolves as http://www.moononastick1.co.uk/home.aspx and the sub-page with the gallery is http://www.moononastick1.co.uk/home/our-pictures.aspx

Forgive the appearance and content as this is a non live site that I am preparing as a template/default for a collection of other sites.

Hi Alan,

May you help me with 2-3 things.

1. Can you set the path to /% or {0}/% (if you wan to load all children under current path). First try with /% to identify that its a path problem.

2. You web part has a property which says "Hide if no record found". Can you uncheck that and see if that shows "No record" message?

3. Coming back to your broken link, can you see in chrome console that there is no 404 error message?

Thanks, Chetan

Hi Chetan, 1. I have tried the path as both options and it appears exactly the same as if let blank. 2. I have Unchecked the option and still get nothing different on the page. 3. Looking in Chrome there is nothing that appears to show a 404 error. The only failures look like they are related to chrome-extension://pkedcjkdefgpdelpbcmbmeomcjbeemfm/cast_sender.js. I have removed the video sub-pages and that error disappears, but the original issue remains.

Hi,

Is it possible to send export package of your website if it is not sensitive to my email. I will setup on my local and debug it? cs at bodhitreelabs.com

Hi Chetan,

That email is on its way to you now.

Kind regards

Alan

Hi Chetan, Did you receive the email with the backup attached? If so, did you manage to investigate?

Thanks in advance Alan