[V13]: Form settings not updating

Oscar Barit asked on July 10, 2023 12:18

We recently just migrated from V12 to V13. We are having this issue where our forms are not getting the updated settings when we save it.

e.g. - Changes to the Email Notification's Recipient emails, still goes to the old recipient email's value. or simply - Change Form Settings from Reload Form to Redirect to URL, still Reloads the form.

Note: No errors on the Event Log and Console log.

Can someone help or make suggestions on what to check on our Kentico build?

Kentico version: v13.0.104

Correct Answer

Brenden Kehren answered on July 10, 2023 16:49

Most likely caching if you're not seeing errors. Clear the cache on the public facing site and try again.

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Recent Answers


Oscar Barit answered on July 11, 2023 00:37

Thank you Brenden! Restarting the web farm servers to clear the cache fixed the issue.

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