Site is stuck at loading after upgrade

Paul Li asked on March 8, 2016 03:22

HI There, I was following the manual upgrade step to upgrade our 8.2 solution to 9.0, I have successfully upgraded the code and the database. well, I meant I didn't encounter errors while upgrading the code and the database. now my database has database at 9.0 and data at 8.2. but now when I try to open the site in browser, the initial get request never gets responded. the page was stuck at loading state. and the site does not error or crash by the look of it. the Get request was stuck at pending... could you point me to the right direction on this please?

Thanks a lot Paul

Recent Answers

Brenden Kehren answered on March 8, 2016 04:35

A few things you can do are:

  • recycle the app pool on the website
  • query the cms_eventlog table for the top 100 events and see if anything unusual is showing up
  • check the event log of the machine the website is running on and see if there are any errors
  • validate your connection string is correct
  • ensure your site builds properly in Visual Studio

There are a good dozen other things you can look at as well but typically those things are where I start.

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Brandon White answered on July 28, 2016 02:19

I'm seeing the same issue after I upgrade from 7 to 8. Nothing in the event log other than Upgrade Start, no errors...wondering if Paul was able to fix his issue?

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