Scheduled tasks

Hello Faisal,

Could you provider more information how did you configure that scheduled task and what concerns?

Make sure that the scheduled task is enabled and it don't return errors.

You can also check documentation

It was working finr before upgrade to 8.2 and I don't have any special tasks so I want the original task that provide by Kentico to working fine.

I can open the scheduled tasks app and see all tasks but I see the column: (Next run) for all tsks are not change when I click on the Refresh. I try to execute manully one by one then the tasks updated to new date and time then they stop when I click on the Refresh..

How can I fix this issue?..

Anybody can assist me...?

Have you checked your event logs in Kentico as well as on the server? Maybe post your code for your tasks OR check the changes in the API, maybe something there caused your code to break when going from 8.1 -> 8.2

Hello,

After check the Event Log I find the error as below:

Event ID:

69217

Event type:

Error

Event time:

8/6/2015 4:32:58 PM

Source:

Scheduler

Event code:

Run

User ID:

53

User name:

admin

IP address:

93.169.177.57

Description:

Message: Could not find a part of the path 'C:\Windows\SysWOW64\inetsrv\~\cmspages\scheduler.aspx'.

Exception type: System.Net.WebException Stack Trace: at System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request) at System.Net.WebClient.DownloadData(Uri address) at System.Net.WebClient.DownloadData(String address) at CMS.Scheduler.SchedulingHelper.RunSchedulerRequest(String url)

Message: Could not find a part of the path 'C:\Windows\SysWOW64\inetsrv\~\cmspages\scheduler.aspx'.

Exception type: System.Net.WebException Stack Trace: at System.Net.FileWebResponse..ctor(FileWebRequest request, Uri uri, FileAccess access, Boolean asyncHint) at System.Net.FileWebRequest.GetResponseCallback(Object state)

Message: Could not find a part of the path 'C:\Windows\SysWOW64\inetsrv\~\cmspages\scheduler.aspx'.

Exception type: System.IO.DirectoryNotFoundException Stack Trace: at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy, Boolean useLongPath, Boolean checkHost) at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, Boolean useAsync) at System.Net.FileWebStream..ctor(FileWebRequest request, String path, FileMode mode, FileAccess access, FileShare sharing, Int32 length, Boolean async) at System.Net.FileWebResponse..ctor(FileWebRequest request, Uri uri, FileAccess access, Boolean asyncHint)

REQUESTED URL: ~/cmspages/scheduler.aspx

Machine name:

SPIRAEA

Event URL:

/CMSModules/System/System.aspx?lastaction=Restarted

URL referrer:

http://www.namerah.com/CMSModules/System/System.aspx

User agent:

Mozilla/5.0 (iPhone; CPU iPhone OS 8_4 like Mac OS X) AppleWebKit/600.1.4 (KHTML, like Gecko) CriOS/42.0.2311.47 Mobile/12H143 Safari/600.1.4

Anybody can assist me?

When was the last time you restarted your application? You might need to do a full reset on the app pool and iis to get it to clear some cached items. You might also clear your cache in your browser. It looks like it's using a wrong URL for running the scheduled tasks. Are you running the scheduled tasks on a different server? This could also be the problem, is they weren't properly registered after the upgrade.

Hello Brenden,

I tried with your suggests but still the scheduled tasks not working. I have VPS from ARVIXE company and I asked them to assist me for that but also they don't have any solutions.. really I don't know why this issues happen with Kentico, (I think they want us to buy paid support every year!!).

Anybody have experience to assist me... Thanks all.

So are you running your scheduled tasks on a different server or as a service vs. within the website? This can only be done with an EMS license so if you don't have an EMS license then this isn't the issue.

I don't think this has anything to do with Kentico trying to sabotage you or your website and "making you purchase" support every year. I think it has to do with configuration and/or customizations.

Can you tell me more about your install?
Single server or webfarm?
Do you have any custom code?
Are you using Portal, ASPX, or MVC mode? Do you have any custom scheduled tasks?
Did the upgrade from 8.1 -> 8.2 succeed?
Did you apply the hotfixes after upgrading to 8.2?
Did you log into your server and get the event logs from there as well?

Hard to really troubleshoot without details.

Thank you for your interest to assist me: please find below the answers:

Can you tell me more about your install? (I have VPS from ARVIXE and they did install kentico 8.1 without issues but after they upgrade to v8.2 the issue happen for scheduler tasks not working, they run hotfixes untile 8.2.33 but still not resolve. they restart pool & IIS but nothing happen)

Single server or webfarm? (VPS from ARVIXE).

Do you have any custom code? (No)

Are you using Portal, ASPX, or MVC mode? (No)

Do you have any custom scheduled tasks? (No I don't have any change on it)

Did the upgrade from 8.1 -> 8.2 succeed? (Yes, by ARVIXE).

Did you apply the hotfixes after upgrading to 8.2? (Yes, untile 8.2.33).

Did you log into your server and get the event logs from there as well? For this question I not understand what you mean please expalin..

Awaiting......