Hi Support, I am working on kentico 12 sp version. in my project there is requirement for the custom reports & system report. Reports are hourly & daily reports & Reports are subscribed on admin email. As reports not received on fix time per hour or per day.Till the time admin login to admin site do some activity then only reports are processed & received.
Can you please suggest how can i resolve the issue.i need reports to be received on fix time as configured. MVC site & Admin site both set up on different server. i have configured the application IIS setting -application pool to AlwaysRunning. still it is not working properly.
Thanks, Harshal
Alternatively what we also quite commonly see is that you might have some monitoring service to monitor up-time of your client 's website? If so that could also pings the admin interface and will trigger these tasks aswell.
Check this info in the documentation:
https://docs.kentico.com/k12sp/configuring-kentico/scheduling-tasks/configuring-scheduled-task-execution#Configuringscheduledtaskexecution-ConfiguringexecutionbytheWindowsservice
Kentico will only execute tasks on an actual page visit to trigger the admin interface task execution.
Hi Harshal,
If you go to Scheduled Tasks application, you can find Report subscription sender task. What schedule is it configured to follow? Make sure it is setup to be every 1 minute to support your case.
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