We have a site which is currently running on 8.1. For quite a while, the quick access buttons on admin dashboard are not loading only with the blank placeholder. no errors in the console and all js and fonts are loading correctly.
So found the issue. The reason is because we set up a webapi version 1 for some custom development which we set that to be camelCase. But since kentico also uses webapi version 1, the camelCase setting conflicts its original PascalCase which angularjs uses for its dashboard. That's why nothing loads on dashboard. SO BE CAREFUL WHEN YOU USES WEBAPI V1 and upgrade kentico to use WEBAPI V2 if possible. Thank you!
Are you talking about all the App tiles on the dash board? Do you see a gear button on the page which you can personalize the dash board?
Does the black dash board happen to everyone? How about using different browser?
Thanks Rui for jumping on this. Yes, there's a gear but everytime we try to add new app button, the button will be a blank placeholder and all the buttons are not clickable. And yes, it behaves the same in all browsers. Maybe there's some js blocking but there's no console error which gives us no clue to analyze the problem..
instead of missing JS, can you check to see if any CSS or font files are been blocked or have conflict with your own CSS and font files?
Also, does the application icons show up correctly in other part of the Admin UI?
Icons are loaded correctly on other places. The buttons on the dashboard is not only blank but it's not functioning at all. If seeing the markup, there's not any angularjs related markup data kicking in. But all js are loading fine too. Looks like nothing is missing.
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