I get this error message whenever I want to delete a page from our website:
Failed to delete the page: [DataConnection.HandleError]: Query: Proc_CMS_Tree_RemoveDependencies Caused exception: Execution Timeout Expired. The timeout period elapsed prior to completion of the operation or the server is not responding. The statement has been terminated.
How can I rectify this very problem? At every attempt to delete any page or even a file from my root tree, the above message comes up after taking too long to attempt to delete.
Did you recently upgrade from v8 or another version? What kind of custom code do you have? Do you have any global event handlers?
@Brenden Kehren there was no upgrade of version; the website was built using Kentico 9. This was working since May 1 2017 it went live till around March 2018 I discovered this issue that I cannot delete any page or file from the pages tree without getting the above error message.
I'd highly suggest getting with the original implementers and Kentico Support to resolve this since it's still covered under support. Sounds as of you're database is corrupt.
I increased the time-out value from 60 to 3600 in the ConnectionString at the web.config file and I was able to delete those pages. However, is there any security threat this can bring to the website?
I don't think so that increasing time out value creates any security threat to website.I hope this feedback helps.
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