Proc_CMS_Tree_RemoveDependencies in Kentico 9

Vincent Michael asked on June 4, 2018 16:35

I get this error message whenever I want to delete a page from our website:

Failed to delete the page: [DataConnection.HandleError]: Query: Proc_CMS_Tree_RemoveDependencies Caused exception: Execution Timeout Expired. The timeout period elapsed prior to completion of the operation or the server is not responding. The statement has been terminated.

How can I rectify this very problem? At every attempt to delete any page or even a file from my root tree, the above message comes up after taking too long to attempt to delete.

Recent Answers


Brenden Kehren answered on June 4, 2018 22:46

Did you recently upgrade from v8 or another version? What kind of custom code do you have? Do you have any global event handlers?

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Vincent Michael answered on June 28, 2018 12:56 (last edited on June 28, 2018 13:03)

@Brenden Kehren there was no upgrade of version; the website was built using Kentico 9. This was working since May 1 2017 it went live till around March 2018 I discovered this issue that I cannot delete any page or file from the pages tree without getting the above error message.

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Brenden Kehren answered on June 28, 2018 13:32

I'd highly suggest getting with the original implementers and Kentico Support to resolve this since it's still covered under support. Sounds as of you're database is corrupt.

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Vincent Michael answered on June 28, 2018 18:57

I increased the time-out value from 60 to 3600 in the ConnectionString at the web.config file and I was able to delete those pages. However, is there any security threat this can bring to the website?

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Ben Hales answered on March 6, 2019 08:06 (last edited on March 7, 2019 11:47)

I don't think so that increasing time out value creates any security threat to website.I hope this feedback helps.

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