Pagebuild error - "The user was not found in the JWT token, nor in the current virtual context URL."

Charles Teets asked on April 16, 2025 19:22

Getting the error "The user was not found in the JWT token, nor in the current virtual context URL." from the iframe within pagebuilder. Saw a couple other threads on here with the same problem but not contained the solution that actually worked for me. What worked for me was:

going to the Settings app in Kentico, expanding the Versioning & Synchronization section, going to the Web farm section, and changing Web farm mode from Disabled to Automatic, then running iisreset.exe

Recent Answers


Juraj Ondrus answered on April 17, 2025 05:19

Why was the web farm disabled? When using MVC development model, you always have two apps - admin and front end. This means, there must be a web farm between those two apps, IIS sites so they know about each other.

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