Order payment notification to customer

Wei Wang asked on April 7, 2022 16:10

In Kentico 11 the payment confirmation email is sent out using built in templeate: E-commerce - Order payment notification to customer. But in which code script that calls to send out email confirmation? I think it should be after the order is being paid, but I can't seem to find the sending email code.

Thanks, Wei Wang

ecommerce email

Recent Answers

Brenden Kehren answered on April 15, 2022 14:20

It's based on your order's status and whether or not you stated that status is "PAID" or not AND if you are sending emails on a change in status where it's paid.

Check the settings under Ecommerce about sending notifications. Also check your Store Configuration to ensure the proper sending of emails.

0 votesVote for this answer Mark as a Correct answer