Marketing automation on changed Order status

merav tg asked on April 7, 2016 14:55

Hey

I want to create an automated process that send an email to the customer when the order status is in shipping. How can i do that?

thank you

Recent Answers


Brenden Kehren answered on April 7, 2016 15:11

There is no workflow or automated process for this as of yet. So you'd have to create a global handler to do this work for you. I just went through this for a client a month or two ago.

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merav tg answered on April 7, 2016 15:36

There is no way to abuse the marketing automation application to do this? like the abandoned cart emails?

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Brenden Kehren answered on April 7, 2016 16:43

An abandon cart is not an order. I've not found any marketing automation task which will do this, hence the custom global handler.

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