Marketing Automation

Joe Souch asked on August 2, 2017 16:24

I've created a marketing automation to trigger when an order moves to dispatched. It then waits for a period of time (1 min for testing) and then sends out an email asking the customer to rate the purchased product.

This issue: Without the "wait" the email sends with the ActivityItemID as a parameter (Note: The email gets sent twice). With the "wait" the email does not have any parameters and therefore cannot render correctly (Note: The email gets sent once).

If anyone has had this issue before and resolved it or has any ideas i'd love to hear.

Thank you, Joe

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