I've created a marketing automation to trigger when an order moves to dispatched. It then waits for a period of time (1 min for testing) and then sends out an email asking the customer to rate the purchased product.
This issue:
Without the "wait" the email sends with the ActivityItemID as a parameter (Note: The email gets sent twice).
With the "wait" the email does not have any parameters and therefore cannot render correctly (Note: The email gets sent once).
If anyone has had this issue before and resolved it or has any ideas i'd love to hear.
Thank you,
Joe