Mapping Form Data to Contacts After Submissions

Bruce Williams asked on October 28, 2015 15:03

Hello all::

I am in situation where there is great form data, but we want to map it to contacts so that we can personalized experience. If we had not set up the contact mapping earlier, how could we get that to happen?

Are we SOL for any of the IP, cookie identification of that visitor?

Thank you.

Recent Answers

Laura Frese answered on October 28, 2015 17:20

Hi Bruce,

What data does the form contain? Does it contain any info on the user that submitted it?

0 votesVote for this answer Mark as a Correct answer

Brenden Kehren answered on October 29, 2015 01:07

You'd have to research the form data and the contact data. If you can find like data (combination of first, last, email, etc.) you might be able to do a manual link. Bad part is if you didn't have any activity tracking turned on prior, you won't be able to track it. If you did have activity tracking turned on you could look for a form insert/submit activity and compare to the form insert date. This might get you close.

0 votesVote for this answer Mark as a Correct answer