Live chat service at website

Chris Brown asked on August 20, 2014 12:14

I want to provide live chat support service at my website. Explain me how will effect it to my onnline business ?

Recent Answers

Brenden Kehren answered on August 20, 2014 13:56 (last edited on August 20, 2014 13:56)

You might see what Google has to say about that. Or maybe explain more of what kind of answer you're looking for. Do you want to know what affect it will have on website performance? Or how long it might take to implement? Or what the requirements are to implement?

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Jimmy Ross answered on August 21, 2014 09:06

Hello Chris

I agree with "Brenden Kehren" but you can also get practical experience to use live chat service. It really effect online business in right way. So just integrate eAssitance Pro live chat on your website and see the result. For free live chat setup visit here

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James Tamlyn answered on August 22, 2014 00:13

Yep, pretty much this.

In all honesty it will all depend on how you actually use it. Put it on a website that is bad anyway, then you will probably not get much out of a system. Place it on a site that already works fairly well and use chat to "compliment" the site, then yeah, It will likely work better.

We use imsupporting for ours and it works quite well. You just need to make sure you are actually online, able to help your users fairly often. Whats the point otherwise?

For example. We were fairly sure people were leaving our site and not booking viewing due to problems with our site itself ( not having enough info etc. ) After we installed chat, we slowly understood what our users were having problems with. It helped us fix our issues and in all honesty helped our conversions so to speak.

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