Kentico V8 - Delete a product on CMS, but the product exists on API

Cristhian Caldas asked on December 21, 2015 17:10

Hi all:

I was deleted a product on CMS UI (Ecommerce-> Products), but the deleted product still exists if it searchs using the API (SKUInfoProvider). What is the best way to delete the product on CMS?

Thanks.

ecommerce

Recent Answers

Roman Hutnyk answered on December 21, 2015 17:38

Have you cleared cache and/or restarted the application? This could help.

0 votesVote for this answer Mark as a Correct answer

Cristhian Caldas answered on December 21, 2015 17:52

Yes, I've cleared cache and restarted the site, but the deleted product still exists.

0 votesVote for this answer Mark as a Correct answer

Roman Hutnyk answered on December 21, 2015 18:59

What about database? Do appropriate records exist in database?

How many sites are you running within Kentico instance? Were those products shared across multiple sites?

0 votesVote for this answer Mark as a Correct answer

Rui Wang answered on December 21, 2015 23:35

Was the search index updated correctly?

0 votesVote for this answer Mark as a Correct answer