Kentico Support Chat for multi environment

Dat Nguyen asked on December 15, 2015 20:23

Hi,

My site is using two separate instances of Kentico for content management and delivery. We plan to disable the administration interface on the delivery instance for security reasons. The problem is that it doesn't seem possible to go online with support chat on the live site if we don't do so in the delivery instance administration interface. Does anyone know of a way to bring support chat online in the content management admin in order to service the support chat on the live site?

support chat

Recent Answers

Brenden Kehren answered on December 16, 2015 16:43

How do you plan to "disable" the admin interface? Depending on your approach, this could be the reason you're having problems. My suggestion would be to use the OOTB features and simply set permissions based on user roles you assign.

What "security reasons" are you concerned with that you need to disable the admin interface?

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